Customer Care Specialist jobs in New York, NY

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SENIOR DIRECTOR CUSTOMER CARE, CONTACT CENTER- CHAT

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

CompanyOptimum
AddressLong Island City, NY
CategoryInformation Technology
Date Posted 2 months ago See detail

Senior Director Customer Care, Contact Center- Chat

Optimum

Long Island City, NY

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

Customer Care Manager, Vault

Collectors

Jersey City, NJ

$72,438 - $117,605 a year

Define and set operational and Customer Care team KPIs for delivery of services in support of driving significant revenue and profit growth. Ensure Customer Care teams are staffed to support business growth, with a focus on attrac...

Customer Care Associate

Wgaca Llc

Jersey City, NJ

$55,000 - $60,000 a year

Ensures quality customer service outreach is consistent across all platforms and provide customers with appropriate and informative information in a timely manner Respond to customer questions and comments via phone, email, and li...

Managed Care Billing Specialist*

The New Jewish Home

New York, NY

Must be able to understand Managed Care contracts, create project spreadsheets for submission to payers, write reconsideration appeals and send to MCOs, and be able to communicate both internally and externally for resolution of c...

Customer Retention Specialist (Remote)

N&A Enterprises And Solutions

New York, NY

Customer Engagement: Stay in contact with travel customers via phone, email, or chat to establish and maintain a positive and productive relationship. Problem Resolution: Address customer concerns, resolve issues, and provide solu...

Customer Support Specialist

Yehuda Diamond Co.

New York, NY

$50,000 - $60,000 a year

Remotely train customers how to operate the product via zoom meeting or phone calls. Prompt support troubleshooting requests. Provide accurate consultation to help users read test results. Customer onsite support. Ensure customer...

Procedural Billing Specialist - Critical Care Institute

Mount Sinai Health System

New York, NY

$58,661 - $81,675 a year

Associates Degree preferred. 5 years experience in medical billing or health claims, with experience in IDX billing systems in a health care or insurance environment, and strong familiarity with ICD/CPT coding. Licensing: None but...

Customer Support Specialist (Overnight) - Long Island City, NY

Accommodations Plus International

New York, NY

Serve as API's on-site liaison with the airline partner, providing support, guidance and training. Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must...

Customer Experience Specialist

Daltile

New York, NY

Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement. Provides customers with selection advice and product expertise...

Seasonal Customer Service Specialist

Beam Living

New York, NY

Kind. Thoughtful. Honest. Committed to leaving people and places better than you found them. Someone who cares about building a great place for people to work, live & grow. A passionate individual who believes in helping others an...

Wholesale Customer Service & Logistics Specialist

Moncler

New York, NY

$25.00 - $31.35 an hour

Post-campaign UPC creation & EDI PO allocation. Goods release from NJ warehouse to Nordstrom network. Shipment monitoring & Weekly Shipping Report. EOS & damaged RTV management. Stock adjustment management. Main liaison with Nords...

Customer Experience Specialist

Roland Foods, Llc

New York, NY

$55,000 - $65,000 a year

Serve as the primary point of contact for customers by managing correspondence via phone, email and chat. Process all orders. Communicate and follow up on all aspects of order entry including item availability, pricing, shipping t...

Customer Relations Representative/Web Program Specialist

Nyc Bar Association

New York, NY

Create value for the City Bar member and customer by providing exceptional customer service. Handle heavy volume of customer service calls and emails. Identify and access customers needs to achieve satisfaction and build relation...

Customer Service Specialist

Best Pet Rx

New York, NY

Talks with customers by phone or in person to close orders, schedule deliveries, and resolve problems. Also, works with customers to refill existing prescriptions, assist in getting refill authorizations for the customer, and init...

Customer Service Specialist

Assurant, Inc.

New York, NY

Starting pay: $17.00/hr. Start Date: Late April-Early May. Candidates must be able to work any shift between the hours of Monday-Friday 6am-9pm Central Time and Saturday 7am-7pm Central Time - Saturdays are required. You love help...

Customer Service Specialist

York State Department Of Labor

New York, NY

20 paid days off within your first year of employment (vacation & national holidays). 25 paid days off after your 2nd year of employment. No layoffs during "Slow Season" - due to our extensive customer base, you will never have to...

Full Time - Customer Support Specialist (Benefits Access / Digital Choice Food Programs)

West Side Campaign Against Hunger

New York, NY

Champion the delivery of superior Customer Support for our Benefits Access and Digital Choice Programs. Serve as a pivotal leader in responding to inquiries, ensuring customers receive timely and effective assistance. Proactively...

Customer Service Supervisor (Health Care)

Pdi Health

New York, NY

Company Description::We are on the lookout for a highly motivated and healthcare-experienced professional to assume the role of Customer Service (CSR) Supervisor at our in-office location in Williamsburg, Brooklyn. The ideal candi...

Customer Order Specialist

Core Home

New York, NY

$56,000 - $60,000 a year

Only full-time employees eligible. Email. Phone. Chat. 401(k). 401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. Monday to Friday. Bonus opportunities....

Sales Specialist - Hospice - Home Care Woodland Park, NJ

Hackensack Meridian Health

Middle Village, NY

Achieve growth targets and meet projected targets. . Develop a quarterly sales strategy. Identify and prioritize high volume accounts. Plan and develop specific strategies to meet targeted goals each financial quarter, including c...

Home Care Human Resources Onboarding specialist (HR)

Swift Home Care

Jamaica, NY

$20 - $22 an hour

Health insurance. Paid time off. 8 hour shift. Homecare HR: 1 year (Required). Jamaica, NY 11432: Relocate before starting work (Required)....

Remote Customer Service Specialist

Tek Print & Promotions, Llc

Jersey City, NJ

$24.22 - $34.42 an hour

Provide exceptional Customer Service and support to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Assist customers with product information, pricing, and order processi...

Customer Relations Specialist, DNA

Collectors

Jersey City, NJ

Exercise discretion and exhibit sound judgment and decision-making when engaging with all parties internally and externally. Collaborates with Operations and other departments to find appropriate solutions for customer responses....

LGA Airport Customer Experience Specialist On-Call

Ermc Aviation Llc

Flushing, NY

$19 an hour

Provide a variety of information to customers/travelers, provide direction, resolve problems and/or complaints and assist as needed. Handle customer concerns and questions in a timely and efficient manner. Provide answers to all g...

Parts Customer Care Rep

Crown Equipment

Oakland, NJ

Answer and process incoming parts calls from customers and service technicians.. Pull orders, receive and put up stock. . Order parts and develop relationships with Crown factory and outside vendors.. Enhance customer retention by...

Call Center Customer Care Manager

Myregistry.com

Fort Lee, NJ

$65,000 a year

Develop and implement customer service strategies, policies, and procedures to ensure efficient and effective service delivery. Manage and supervise a team of Customer Care representatives, including recruitment, training, coachin...

Customer Care Team Manager

Volvo Cars

Mahwah, NJ

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

Education Specialist (Family Child Care Network)

Marc Academy And Family Center

Bronx, NY

$50,000 - $55,000 a year

Monitor FCC HUB to ensure number of visits are being met per contract obligations. Monitor any adjustments to Coaching schedules. Meet and plan with the other Coaches to evaluate the effectiveness of the coaching strategies being...

Customer Service and Data Entry Specialist

Z.one Concept Usa

Wayne, NJ

$21 an hour

401(k). Health insurance. Paid time off. 8 hour shift. Monday to Friday. In-person. 401(k). 401(k) matching. Health insurance. Paid time off. 8 hour shift....

Online Retail Order Processing & Customer Support Specialist

Logo Mat Central

Cedar Grove, NJ

From $800 a week

Health insurance. Paid time off. 2 years. 4 hour shift. 8 hour shift. Day shift. Monday to Friday. No weekends. In-person....