Customer Order Specialist

Core Home is proud to be the leader in fashion-focused home products since we started in 2009. We are seeking a Customer Order Specialist to join our growing Operations team to process new Customer Orders. This role requires someone who is detail-oriented and thinks quickly and independently to solve problems. The perfect candidate can multitask, prioritize, and communicate effectively in and out of their department.

Responsibilities:

· Enter and process orders received via email, web, EDI, or customer portal

· Same day processing of orders with a high degree of accuracy

· Maintain backorder files for orders, including updating the customer and/or sales team on the order status

· Handle communication with warehouse via phone, email or chat professionally and courteously.

· Allocate and transmit orders to the warehouse and follow up with execution

Skills & Qualifications:

· 1+ years of experience in EDI/Order Processing – receiving/transmitting and allocating orders

· Knowledge of ERP systems a plus (focus on AMT)

· Effective communication and interpersonal skills

· Exceptional attention to detail and great organizational skills

· Excellent written and oral communication skills

· Data processing speed and accuracy

· Working knowledge of MS Office with a focus on Excel

· Strong analytical and problem-solving skills

· Team player

Benefit Conditions:

• Only full-time employees eligible

Communication method(s) used:

• Email
• Phone
• Chat

Job Type: Full-time

Pay: $56,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person