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VOICE OF CUSTOMER ANALYTICS MANAGER

VoC Analytics Strategy Development: Design and implement the VoC strategy to collect and analyze customer feedback using tools such as Net Promoter Score (NPS), customer satisfaction surveys, and omnichannel / marketing analytics....

CompanyBiospace
AddressPlainsboro, NJ
CategoryInformation Technology
Job typeFull time
Date Posted 4 days ago See detail

Voice of Customer Analytics Manager

Biospace

Plainsboro, NJ

VoC Analytics Strategy Development: Design and implement the VoC strategy to collect and analyze customer feedback using tools such as Net Promoter Score (NPS), customer satisfaction surveys, and omnichannel / marketing analytics....

4 days ago seen See more...

Customer Service Manager New

Nextech

Melbourne, FL

Excellent Health Insurance options including a FREE employee only option Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options FREE life insurance equal to your annualized pay rate 401k wit...

16 hours ago seen See more...

Customer Success Manager New

Saas.group

Missouri, United States

Manage a book of business of mid-market accounts to foster long-term business relationships. Develop and execute onboarding plans for new customers, ensuring a smooth transition onto our platform. Organize and conduct product demo...

17 hours ago seen See more...

Senior Customer Success Manager New

Healthjoy

Chicago, IL

$115,000 - $130,000 a year

Confidently and independently own key customer outcomes (product adoption and utilization, retention, customer health) for clients within your book of business. Be an expert on the HealthJoy product suite, in order to appropriatel...

18 hours ago seen See more...

Customer Success Manager, Americas New

Xsolla

Seattle, WA

$70,000 - $90,000 a year

Serve as the main point of contact for all matters related to the client's existing portfolio. Cultivate positive relationships with clients to manage sustainment and growth. Conduct quarterly health checks to proactively review c...

18 hours ago seen See more...

Customer Service General Labor Management

Glad Solutions

Harker Heights, TX

$600 - $1,150 a week

Customer Service Retail Sales Restaurant and Hospitality Call Center General Labor Full-time, flexible schedule Must be over 18 years of age. Professional demeanor Communication skills Team player and goal orientated....

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Customer Experience Manager

Tesla

Indianapolis, IN

Collaborate with the Store Manager to align on business needs and strategies, while demonstrating sales leadership through active floor presence and role modeling (70% of the time) Ensure all employees deliver a top-tier customer...

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Customer Service Manager

Mixt

San Francisco, CA

$65,000 - $75,000 a year

General office upkeep: Manage all necessary tasks to keep the office running smoothly, including ordering, management of the cleaning company, and organizational needs. Office fun and wellness: Spearhead office culture initiatives...

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Customer Operations Manager

Pfizer

Lake Forest, IL

$99,900 - $166,500 a year

Reporting and analysisProvide subject matter expertise on EDI 852 and EDI 867 data.Work closely with customers and Pfizers EDI departments to develop and validate initial EDI 852 and EDI 867 data mapping requirements for new cus...

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Planning and Customer Service Manager

Eaton

El Paso, TX

$105,000.03 - $154,000.05 a year

Oversee and provide guidance to team in implementation and management of MAPICS core ERP System. Design and implement Finished Goods control procedures to continually improve the efficiency and accuracy of departmental processes r...

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Customer Care Manager - Enterprise

Toast

Omaha, NE

$60,000 - $96,000 a year

Wed-Sat 11:00am-10:00pm CST OR Tues-Sat 1:00pm-10:00pm CST. Mon-Wed & Sun 11:00am-10:00pm CST OR Mon-Thurs & Sun 1:00pm-10:00pm CST. Manage and coach a team of agents while monitoring their attendance and schedule adherence throug...

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Customer Support Manager

Curate

United States

$70,600 - $77,800 a year

Provide input and feedback on sales training, automation, account load management, strategy implementation plans, and designs for new features and products Write and maintain help desk articles as the product develops to educate c...

yesterday seen

Customer Service / Jr. Account Manager

Applicantpro

Remote

$16 an hour

Exceptional Customer Service and phone skills Above average computer skills Creative writing and problem-solving skills...

yesterday seen

Manager of Customer Support

Homebot

Denver, CO

$80,000 - $100,000 a year

Get to know your team of top notch front-line Customer Support specialists, including technical support specialists. Start to build relationships with cross-functional leaders Get familiar with tools and processes associated with...

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Customer Success Manager

Slatexp, Inc.

Jackson, MS

$60,000 - $65,000 a year

Immerse yourself in product knowledge, user needs, and behavior improvement obstacles. Responsibilities for Customers outside of Mississippi:Provide user onboarding and system setup for new school districts.Maintain, develop, impr...

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Public Sector Customer Success Manager

Gitlab

Remote

$88,200 - $170,100 a year

Partner with our Public Sector customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives. Know the GitLab platform, our more com...

yesterday seen

Managing Consultant - Data & Analytics (Banking & Capital Markets) (NY)

Crosscountry Consulting

New York, NY

$102,500 - $206,000 a year

Guide clients and teams along their analytics journey, which includes aligning with their strategic vision for analytics, crafting a practical roadmap of initiatives, and aiding our clients in implementing those initiatives. Analy...

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USTT Digital Analytics Preboarding Manager

Deloitte

Atlanta, GA

Play a key role in designing, implementing and sustaining the Onboarding support model. Collaborate with key stakeholders to design future state onboarding strategy. Coordinate with ServiceNow and HXM consulting teams to prepare f...

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Vice President of Product Management, Analytics and End User Marketing

Ascenda Loyalty

Remote

Visionary Leadership: Set an ambitious product vision that aligns with Ascenda's strategic goals, inspiring your team to innovate and excel. Results-Driven Execution: Focus on impactful outcomes, leveraging your strategic executio...

yesterday seen

Senior Manager, Marketing Analytics

Geico

Chevy Chase, MD

$143,000 - $224,000 a year

Develop and implement data-driven Marketing Analytics strategies, and operationalized reporting to support measurement and insights for GEICOs Marketing department. Collaborate with marketing leaders and analytics teams to identi...

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Manager, Customer Service - Global Shipping Export

Oocl Usa Inc

Los Angeles, CA

$100,000 - $130,000 a year

Medical, Dental, and Vision Insurance 401k Retirement Plan AND Pension Plan Paid Vacation/PTO Separate Paid Sick Time Off Major Holidays Paid Paid Personal Days in Addition to PTO A Competitive Salary Tuition Assistance after 12 m...

2 days ago seen See more...

Director of Customer Success & Account Management

Audioeye

Lehi, UT

Drive outcomes by increasing renewal rates, reducing churn, and expanding revenue through cross-selling and up-selling support. Manage activities including onboarding, customer support, and renewals. Enhance customer lifetime valu...

2 days ago seen See more...

Product & AI Realization Customer Experience Manager

T-Mobile

Bellevue, WA

$87,600 - $118,500 a year

Develop and deliver an exceptional Frontline system experience in support of enterprise strategy by applying deep subject matter expertise of systems and platforms to execute on program and/or system level initiatives. Own and dri...

2 days ago seen See more...

Manager, Data Analytics and A/B Testing

Tory Burch

New York, NY

$109,000 - $136,000 a year

- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding for high performance. Your overall well-being is important to us; we offer generous benefits to hel...

2 days ago seen See more...

Manager, Fan Analytics

National Hockey League

New York, NY

$80,000 - $85,000 a year

Collaborate internally with fan engagement, growth marketing, business development, events, business analytics and other departments as needed to provide data-driven insights and create streamlined data sharing/presentation proced...

2 days ago seen See more...

Senior Customer Success Manager

High Level Marketing

Birmingham, AL

$70,000 a year

Own and build strong relationships with your clients as a trusted business partner. Drive digital marketing strategies and campaigns for your clients that achieve measurable results. Ensure the timely and successful delivery of ou...

2 days ago seen See more...

Manager, Data Analytics and Engineering - Remote Opportunity, local to Nashville preferred

Surgery Partners

Tulsa, OK

Provide consultation on data governance policies and processes, ensuring compliance with established guidelines. Enhance the data warehouse and data lake structures and implementations to align with organizational and project goal...

2 days ago seen See more...

Analytics Manager

Mint House

New York, NY

$80,000 - $110,000 a year

Lead the charge in establishing and refining analytics and reporting best practices at Mint House. Define business requirements for seamless cross-platform data integration, ensuring accurate and timely reporting. Conduct independ...

3 days ago seen See more...

Marketing Data Analytics Manager

Astound Broadband Powered By Rcn

Princeton, NJ

$87.6K - $111K a year

The opportunity offers the flexibility to work from your home office or a nearby Astound office, or a combination of both. This individual may be based remotely near any of Astound's major markets including but not limited to:Prin...

4 days ago seen See more...

Data Analytics Manager - Multiple Positions

York State Department Of Labor

New York, NY

Serve as the day-to-day point person on engagements; lead meetings and calls with clients and target management. . Guide teams through complexities of accounting related analyses, financial data, and associated reconciliations bet...

4 days ago seen See more...

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