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SalaryEaton’s ES AMER ARS division is currently seeking a Planning and Customer Service Manager. This role is located on site at our facility in El Paso, TX.
The expected annual salary range for this role is $105000.03 - $154000.04 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
The Planning & Customer Service Manager reports to the Supply Chain Manager and has overall responsibility for customer requirements, production control, On Time Delivery, Finished Goods inventory level and reorder point. Provides accounting support regarding SIOP process to identify continuity of the business. The position requires direct involvement with daily operations and future projects to assure activities support facility goals and objectives.
Essential Responsibilities:
- Oversee and provide guidance to team in implementation and management of MAPICS core ERP System.
- Design and implement Finished Goods control procedures to continually improve the efficiency and accuracy of departmental processes regarding internal capacity.
- Maintain direct communication with sales to satisfy customer expectations.
- Has full control of the production plan in every production line to satisfy customer requested dates.
- Anticipate and implement new process improvements and ensure support from employees
- Identify and implement physical inventory procedures with Accounting in order to maintain accurate inventory transactions and documentation.
- Develop objectives with the Materials Department and providing periodic progress reports to increase employee motivation and productivity of the department.
- Facilitate the identification and communication of identify/resolve component shortages to the Purchasing department in order to maintain accurate documentation and to arrange for the supply of additional units if needed.
- Develop and maintain inventory control systems that meet ongoing and future facility needs.
- Oversee overall integrity of all physical inventory
- Control of Finished Goods Inventory locations.
- Ensures personnel are adequately trained in the performance of their duties. Conducts periodic performance evaluations of direct reports.
Qualifications:
Required (Basic) Qualifications:
- Bachelor's Degree from an accredited university
- Five (5) years of experience in a fast paced manufacturing environment
- Experience and knowledge of ERP Systems (MAPICS, SAP, JD Edwards, Oracle, etc)
- No relocation offered. Applicants must reside within 50 miles of El Paso, TX or be Active Duty Military.
- Must be legally authorized to work in the U.S without company sponsorship now and within the future
Preferred Qualifications:
- Master's degree from an accredited institution
- Clear understanding of manufacturing processes, Planning and control systems
- APICS or CPM certification
- Experience in ETO manufacturing environment strongly preferred
Skills:
- Strong analytical, prioritizing, interpersonal, problem-solving, and presentation skills.
- Strong verbal and written communication skills
- Demonstrated collaborative skills and ability to work well within a team
- Ability to work with and influence senior management
- Ability to work in a fast-paced and deadline-oriented environment
- Self-motivated with critical attention to detail, deadlines and reporting
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Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
