Contact Center Analyst jobs in Chicago, IL

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BUSINESS ANALYST- CONTACT CENTER

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

CompanyAdtalem Global Education
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted yesterday See detail

Business Analyst- Contact Center

Adtalem Global Education

United States

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Contact Center Analyst

Walden University

Chicago, IL

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Sr. Director Analyst, Contact Center as a Service Technology (Remote-US)

Gartner

Remote - United States

Deliver high-quality actionable advice to an executive client audience through a variety of media. . Write evidence-based content that is clear and actionable. . Create and deliver presentations for webinars and other client-faci...

Analytics & Reporting Analyst - Contact Center - Full Time - Days - Midtown

Newyork-Presbyterian Hospital

New York, United States

$60,500 - $80,500 a year

Experience in a shared service and/or Contact Center environment Experience working with Salesforce and/or Epic Bachelor's Degree or equivalent work experience 2+ years of related Analytics experience within Healthcare and/or Oper...

Senior Software Engineer, Contact Center

Zoom Video Communications Inc

Remote - Oregon, United States

Collaborating with multidisciplinary teams to understand project requirements and objectives. Demonstrated technical proficiency, especially in Java development and cloud-based software architecture and Springboot. Overseeing the...

Manager, Claims Contact Center - Phoenix, United States - USAA

Usaa

United States

Responsible for the day-to-day management of 24x7 Contact Center operations by ensuring employee adherence to schedule, monitoring, coaching, and improving Contact Center metric performance. Adjusts schedule activity in coordinati...

Student Accounts Contact Center Agent I

Liberty University

Remote

The SACC Agent provides excellent customer service to students and families in the Contact Center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Individual must not...

Athletic Trainer Contact Center Rep

Uchealth

United States

Certified Athletic Trainer. Bachelor's degree. Certification by the Board of Certification for the Athletic Trainer (BOC). State licensure as an Athletic Trainer. Full medical, dental and vision coverage. Retirement plans to inclu...

Tier 1 Security Operations Center Analyst

Google

Reston, VA

Bachelor's degree or equivalent practical experience. Completed course offerings listed in DoD 8140 Training repository, or CEH, GSEC, or Security+ certification.. 3 years of experience in cyber security, technical project managem...

Communications Analyst - Beeck Center for Social Impact Innovation - Georgetown University

Georgetown University

Washington, United States

Bachelor's degree in communication, marketing, or similar degree [comparable work experience may be accepted in lieu of a degree]. Highly motivated and accountable, with strong teamwork and collaboration skills. The ability to lea...

Security Operations Center Analyst II - Remote

Center For Internet Security, Inc.

United States

$80,900 - $112,300 a year

Base salary is determined on a number of factors including, but not limited to, education, experience and skills Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire $500 wellness card...

Security Operations Center Analyst (Night Shift)

Google

Reston, VA

Bachelor degree or equivalent practical experience. Completed course offerings listed in DoD 8140 Training repository, or CEH, GSEC or Security+ certification.. 3 years of experience in cyber security, technical project management...

COR Scheduling Contact Center Advisor (Remote)

Aaa Club Alliance

Remote

$16 - $19 an hour

A competitive base hourly rate of $16.00 - $19.00; dependent upon salary zone and experience; paid biweekly. Paid Training Computer equipment provided by AAA Club Alliance and shipped to your home. Nearly 4 weeks of Paid Time Off...

Contact Center Agent I

Vns Health

New York, United States

$17.49 - $21.80 an hour

Referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matche...

Contact Center Specialist Remote

Marine Credit Union

Minnesota, United States

$38.5K - $48.7K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

Contact Center Assistant Manager (Suwanee, GA)

Vystar Credit Union

Georgia, United States

$38.7K - $49K a year

Coaches, counsels, mentors, develops and evaluates performance for a team of specialist to achieve expert customer service levels and achieve department goals. Gives continuous feedback to ensure employee is meeting goals. Ability...

Contact Center Representative

Credit Union Of New Jersey

New Jersey, United States

$18 - $20 an hour

Excellent compensation . Benefits package for all full-time employees including medical, dental, prescription and vision insurance. 401(k) plan, with company match. Tuition reimbursement. Life & disability insurance. Voluntary sup...

Contact Center Team Lead

Hackensack Meridian Health

New Jersey, United States

$37.7K - $47.7K a year

Provide continual evaluation of processes and procedures, suggesting methods to improve areas of operation, efficiency and service. Provide Contact Center team members with support and respond to escalations. Communicate informati...

Clinic Contact Center - Patient Service Agent, Full Time

Mercy

Missouri, United States

$28.9K - $36.6K a year

Education: High School Diploma or Equivalent Experience: Telephone Customer Service experience, or Face-to-Face Customer Service experience, or Previous Healthcare experience. Other Skills and Knowledge: Data Entry, ability to mul...

Contact Center Patient Care Representative

Orthocincy

Kentucky, United States

$28.8K - $36.5K a year

Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system. Uses computerized system to match physician/clinician availabili...

Customer Service Representative – Contact Center

Ttec

Texas, United States

Answer incoming communications from customers. Be the face and smile of the operations. Conduct research to provide answers for customers to resolve their issues. 6 months or more of Customer Services experience. High school dipl...

Representative Contact Center W

Travel + Leisure

Delaware, United States

We Put the World on VacationRepresentative Contact Center WA strong candidate has been identified for this position.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an...

Manager Workforce Management | Contact Center

Liberty Dental Plan

Nevada, United States

$79,389 - $99,305 a year

Responsible for managing Workforce Management Team comprised of Intraday Specialists, Reporting Specialists, and Business Analyst. Use data to understand business trends to increase efficiency and refine processes. Responsible for...

Contact Center Workforce Manager

Tidal Basin

Remote

$76.4K - $96.7K a year

Develop productivity and service standards for efficient staffing and exceptional caller experience. Lead the Workforce Management department, acting as the primary contact for all scheduling aspects including forecasting, utiliza...

Security Operations Center Analyst - Day Shift - US GOV (JoinOCI- Ns2)

Oracle

Reston, VA

This role will support Oracles Government customerCandidates must possess and be able tomaintain a TS/SCI with Poly Clearance!Candidates must be willing to meet DOD 8570.01-M (CSSP Analyst) within Six Months. Oracle maintains br...

Claims Contact Center Representative - San Antonio, United States - USAA

Usaa

United States

Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of rol...

Contact Center Intake Coordinator - Remote

Gentiva

Remote - Oregon, United States

High school diploma or equivalent with customer service experience required. LPN/LV certification or Bachelor's degree in business, social work, psychology or nursing or equivalent business experience preferred. Must have excellen...

Contact Center Trainer- Remote

Vivio Health

Remote - Oregon, United States

Lead the development and execution of comprehensive training programs for team members, ensuring alignment with organizational goals and standards.. Deliver engaging and interactive training sessions virtually, to onboard new emp...

Network Operations Center Analyst - Nights at CDW Careers

Cdw

Remote

Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to prioritize and deliver services that meet or exceed the business needs. Delivers services within defined SLAs and security/compliance requ...

Bilingual Customer Service Representative - Spanish-English – Contact Center

Ttec

Texas, United States

Up to $17.92 per hour

Answer incoming communications from customers. Be the face and smile of the operations. Conduct research to provide answers for customers to resolve their issues. 6 months or more of Customer Services experience. High school diplo...