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CONTACT CENTER ANALYST

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

CompanyWalden University
AddressChicago, IL
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Contact Center Analyst

Walden University

Chicago, IL

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

3 weeks ago seen See more...

Contact Center Agent New

Mvd Express

Albuquerque, NM

You display excellent verbal communication with customers and co-workers. You are an outgoing and friendly "people person". You have experience working with computers and technology. You are detail orientated and have multitasking...

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Manager, Bank Sales and Service Contact Center New

Usaa.

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

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Business Analyst - Coordinated Care (Medical Center) New

Houston Methodist Hospital

Houston, TX

Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information. Acts as liaison between the customer and the technical team...

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Business Analyst (Contact Center)

V R Della Infotech Inc

Rahway, NJ

Position 1:Title: Sr. Business AnalystLocation: Upper Gwynedd, PA and/or Rahway, NJ(Must be onsite PA in for 2 days a week)Duration: 12 monthsA Sr. Business Analyst for the Contact Center for Headquarter SalesFor Adverse EventsNee...

a week ago seen See more...

Director, Client Care Contact Center - DPS (Debit Prepaid Services)

Visa

Austin, TX

* Develop and maintain department understanding of customers needs and strategies in order to set organizational direction and create opportunities to achieve Visa Inc.s objectives. * Establish unit goals, objectives, performanc...

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Athletic Trainer Contact Center Rep

Uchealth

United States

Certified Athletic Trainer. Bachelor's degree. Certification by the Board of Certification for the Athletic Trainer (BOC). State licensure as an Athletic Trainer. Full medical, dental and vision coverage. Retirement plans to inclu...

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VP - Contact Center Member Services - Chatsworth

Premier America Credit Union

Los Angeles, CA

Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...

2 days ago seen See more...

Contact Center Representative (Bilingual - Spanish / Preferred)

Seattle Credit Union

Seattle, WA

Responsible for answering incoming calls promptly and in a friendly and courteous manner. Leading with technology-based solutions and education to promote self-service. Processes member transactions with accuracy and efficiency. P...

2 days ago seen See more...

Assistant Contact Center Manager - 1.0 FTE Days (08-HR)

Stanford Health Care

Newark, CA

Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to established policies and procedures. Assists in the recruitment and selection process for new Contact Center staff, including con...

2 days ago seen See more...

Technical Project Manager - Service Delivery Center - Senior Analyst - San Antonio New

York State Department Of Labor

New York, NY

Create and develop project charter, scope and schedules, then plan and assign resources to a project. Advise and consult with other departments about production software issues, concerns, problems and questions. Manage resources,...

23 hours ago seen See more...

Contact Center Quality Assurance Analyst

Fnb Corporation

Pittsburgh, PA

Provide detailed reports of complaint and call escalation audit trails with an emphasis on compliance guidelines.Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas....

4 weeks ago seen See more...

Contact Center Quality Assurance Analyst

Northwest

Buffalo, NY

Strive to improve the customer experience. Work with supervisors and management to drive improvement within and across the Contact Center to ensure a consistent client experience. Identify client needs and expectations. Analyze da...

4 weeks ago seen See more...

Analytics & Reporting Analyst - Contact Center - Full Time - Days - Midtown

Newyork-Presbyterian Hospital

New York, United States

$60,500 - $80,500 a year

Experience in a shared service and/or Contact Center environment Experience working with Salesforce and/or Epic Bachelor's Degree or equivalent work experience 2+ years of related Analytics experience within Healthcare and/or Oper...

4 weeks ago seen See more...

Contact Center Operations and Safety Analyst

General Motors

Warren, MI

This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center- 700 Buildingthree times per week, at minimum . This Job is not eligible for relocation benefits . Establ...

a month ago seen See more...

Business Analyst- Contact Center

Walden University

Minneapolis, MN

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest of the workwe...

2 months ago seen See more...

Business Analyst- Contact Center

Walden University

Chicago, IL

$19.91 - $36.09 an hour

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

2 months ago seen See more...

Service Center Analyst (Hybrid)

Municipal Employees' Retirement System

Lansing, MI

Frequent contact with customers on a diverse range of topics discussing and resolving concerns, including:. Explaining MERS products and services, including benefit provisions and how they work and implementing any necessary follo...

5 days ago seen See more...

Contact Center Agent - Remote/Office

Brent Johnson Design

Fresno, CA

High school diploma or equivalent. Excellent verbal and written communication skills. Proven customer service experience. Strong problem-solving skills. Ability to multitask and prioritize effectively. Proficient computer skills,...

5 days ago seen See more...

Global Security Operations Center Analyst

Corning

Painted Post, NY

Trusted products that accelerate drug discovery, development, and delivery to save lives. Damage-resistant cover glass to enhance the devices that keep us connected. Optical fiber, wireless technologies, and connectivity solutions...

5 days ago seen See more...

Tier 1 Security Operations Center Analyst

Google

Reston, VA

Bachelor's degree or equivalent practical experience. Completed course offerings listed in DoD 8140 Training repository, or CEH, GSEC, or Security+ certification.. 3 years of experience in cyber security, technical project managem...

5 days ago seen See more...

Contact Center Agent

Adecco

Beaverton, OR

$20.00/Hour

In this role, you will work with clients by answering inbound and outbound calls, processing emails, chat, and callback interactions. Competitive benefits with options such as medical, dental, vision, and 401(k)...

5 days ago seen See more...

Claims Contact Center Representative

Usaa.

San Antonio, TX

Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of rol...

7 days ago seen See more...

Mgr Contact Center Technology

Parallon

Earth City, MO

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

a week ago seen See more...

Senior Operations Contact Center Engineer

Koin

Tualatin, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

a week ago seen See more...

Senior Operations Contact Center Engineer

Koin

Newberg, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

a week ago seen See more...

Senior Operations Contact Center Engineer

Koin

Gresham, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

a week ago seen See more...

Team Leader (FHA Mortgage Contact Center)

Leidos

Albuquerque, NM

Coordinate and lead employee training programs. Provide ongoing performance monitoring, mentoring, and coaching.. Provide subject matter expertise to the team on Federal Housing Administration (FHA) policies and procedures.. Assis...

a week ago seen See more...

Contact Center IS Engineer

Biospace

Washington, DC

Works with the Senior Manager, Collaboration Operations, Operations Voice Lead, Contact Center Architect and Managed Service Provider to ensure system availability for Contact Center Services. Primary DWX-Amgen Assist relationship...

a week ago seen See more...

Operations Analyst - Sanctions Screening Center of Excellence

Bank Of America

Richmond, VA

Assists with coordination of implementation for products, services, and operational solutions. Supports the design, documentation, implementation, and monitoring of new products and services. Provides guidance regarding procedural...

4 days ago seen See more...

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What companies are hiring for Contact Center Analyst jobs?

The top companies hiring now for Contact Center Analyst jobs are Wawa,

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