Contact Center Analyst jobs in Westwood, MA

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LEAD CYBER SECURITY OPERATIONS CENTER (SOC) ANALYST

Leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Author incident status updates and closure reports to leade...

CompanyState Street
AddressQuincy, MA
CategoryInformation Technology
Date Posted a month ago See detail

Lead Cyber Security Operations Center (SOC) Analyst

State Street

Quincy, MA

Leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Author incident status updates and closure reports to leade...

Lead Cyber Security Operations Center (SOC) Analyst

State Street

Quincy, MA

Leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Author incident status updates and closure reports to leade...

Early Career Cyber Security Operations Center (SOC) Analyst

State Street

Quincy, MA

Detection of Cyber Security events & incidents in real time through centralized monitoring. Analyze Cyber Security events from multiple sources (SIEM, IP/DS, EDR, AV, Firewalls etc). Respond and contain Cyber Security incidents an...

Bilingual Spanish Contact Center Representative

Bcforward

Boston, MA

Bilingual (Spanish) Contact Center Representative to be the first point of contact for callers calling in for customer service on the Spanish line. The main duties of the unit include processing telephonic, email and "ticket" noti...

Global Contact Center Operational Excellence Lead

Biospace

Cambridge, MA

Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...