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Description:
ABOUT THE TEAM
This role will be joining the Zoom Contact CenterSoftware Engineering team. Zoom Contact Center is an omni-channel Contact Center that’s optimized for video and integrated into the same Zoom experience. Zoom Contact Center brings unified communications together with Contact Center capabilities.
About the Role:
We are seeking a highly skilled and experienced Senior Software Engineer, Contact Center for our dynamic software development team. The ideal candidate will bring a proven track record of strong technical expertise in Java, cloud-based software development, and a passion for helping products that go to market.
WAYS OF WORKING
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
ABOUT US
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Responsibilities:
- Collaborating with multidisciplinary teams to understand project requirements and objectives.
- Demonstrated technical proficiency, especially in Java development and cloud-based software architecture and Springboot.
- Overseeing the entire software development lifecycle, from concept to delivery, ensuring projects are completed on time and within scope.
- Driving continuous improvement initiatives, optimizing processes, and implementing best practices for software development.
- Ensuring software reliability and quality by participating in code reviews.
- Ensuring alignment with project goals, timelines, and quality standards.