Public Safety Officer

Job description

Under the immediate supervision of the Shift Sergeant and the general direction of the Director of Public Safety, the Public Safety Officer is responsible for protecting the assets of the Philadelphia Zoo. Assets include people, animals, property, information and the reputation of the Philadelphia Zoo.

Essential Job Functions:

1. Inspects bags and packages as necessary or directed; after regular business hours, escorts employees and guests to their vehicles parked outside the Zoo

2. Observe and report violations of local, state and federal laws to management and cooperate with law enforcement in providing appropriate information to assist in prosecution. Observe and report to management, violations of Zoo policies.
3. Through meticulous physical appearance and professional presentation serves as an active deterrent to potential security risks; recognizes and responds to changes in normal conditions that may lead to safety or security risks.
4. While at a stationary post or on patrol, be vigilant to observe, report and note any possible safety, hazardous situations or activities.
5. Interact with guests, staff, and responders in a calm, professional and courteous manner; responding appropriately to guest requests promptly. Respond appropriately to guest requests and complaints in an accurate, courteous and prompt manner; acts as a good-will ambassador of the Zoo.

4. Responds to and controls emergency situations as directed by the shift supervisor.

6. Submit written reports, without exception, of all incidents and activities occurring on Zoo property and in the immediate perimeter area relative to the Philadelphia Zoo. Reports are to be concise, accurate, grammatically correct and able to be presented for management and/or legal review.
5. Ensure proper use and care of department equipment; operate and maintain equipment and vehicles in accordance with established policies and procedures. Safeguard company assets, property, equipment and facilities against illegal and destructive acts.
6. Enforce and abide by all rules, regulations and policies of the Philadelphia Zoo and the Public Safety Department.

9. Performs all duties in accordance with established policies and procedures.

12. As necessary, present verbal and material evidence in Court.

Knowledge and Ability Requirements:

1. High school diploma or equivalent and training from a State or Municipal law enforcement-training academy, contract security, in-house proprietary security, military police, PA Act 235, EMT, and/or comparable Emergency Services training.

2. A minimum of one (1) years’ experience in private security, fire, EMS, military unit and/or public/law enforcement agency. Experience must be in a "team" environment as part of a larger security, military, emergency services or law enforcement contingent covering a campus, industrial, utility, institutional or municipality.

3. Demonstrated ability to read and write in English equivalent to a high school graduate. Ability to communicate in English particularly in emergency situations requiring clear and definitive articulation to assure confidence, control and safety of those involved; to respond to guests and employees with poise, tact and authority during routine and/or crisis situations; to interact effectively with all levels of employees and with law enforcement authorities; to make sound judgements, resolve conflicts and deal with both victims and perpetrators of crime.
4. Must possess or be able to successfully complete and maintain current CPR and First Aid Certification as set forth by the American Red Cross or equivalent association.

5. Must successfully complete assigned Public Safety and Zoo training within probationary period.
6. Function in a non-discriminatory manner. Must possess the ability to make mature and sound judgments; defuse and resolve conflicts.
7. Available to work a variety of shifts including days, evenings, and midnights as well as weekends and holidays.
8. Must possess and maintain a valid motor vehicle driver’s license and clean driving record.

10. Will consider a comparable combination of education, training and experience.

Non-Essential Job Functions:

1. May be assigned other areas of responsibility within the department as well as special projects and assignments.

2. Perform other duties as assigned.

Physical and Medical Requirements:

1. Must be able to successfully complete a post offer fit for duty medical evaluation, which includes a drug test and tuberculosis test.
2. No significant uncorrected impairment of visual or auditory ability.
3. Must be capable to stand or walk for long periods of time (approximately 100% of their assigned shift); ability to climb stairs, bend and stoop during the execution of duties.
4. Ability to lift and carry a weight up to 25 pounds.
5. Ability to physically intervene or restrain persons acting in a disruptive or disorderly manner.
6. No allergies related to plants or animals that would interfere with the ability to work.
7. Ability to operate in a sedentary fixed post position for long periods of time and/or entire shift in all weather conditions.
Additional Requirements:
1. Successful completion of a post-offer background check, including criminal, driving records and ability to obtain PA Child Abuse History Clearance and FBI Fingerprinting.

Working Conditions:

1. Able to remain at posts, patrol, and monitor 42 acres on foot in all weather conditions.
2. Able to work all shifts and schedules including mandatory overtime.

COVID-19 considerations:
All operators will be required to have received a completed Covid 19 and booster vaccination (when applicable).

Zoo Perks

• A 35% discount on food when you show your I.D. badge.
• A 30% discount on most retail purchases when you show your photo I.D. badge.
• Seasonal Employee Membership

Pay rate: $15.17