Public Safety Installer

Salary: Depends on Qualifications
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 09857
Department: Universal Services
Opening Date: 10/18/2023
Closing Date: 11/30/2023 11:59 PM Central
Max Number of Applicants: 175
Position Description
Position Overview:
Under the supervision of the Subscriber Services Technician Lead, this position will focus on the installation of trunked P25 Public Safety mobile radio communication equipment, mobile computing platforms, broadband modems, and associated cabling, wiring, and antenna systems. Employee will also be required to perform base level programing of P25 radios.
Duties and Responsibilities:

• The position also involves minor system level troubleshooting and user configuration.
  
• Customer-Service oriented, working directly with Public Safety professionals to diagnose and solve communications equipment problems in real time.
  
• Uses standard hand and specialized tools to install equipment and performs tests for proper operation.
  
• Frequently handles confidential radio system information.
  
• Facilitates the radio and modem install process through to completion including but not limited to parts identification, scheduling, install, and work order documentation.
  
• Essential physical demands for climbing ladders, lifting up to 50 pounds, and working in confined spaces.
  
• Performs other duties as assigned within the scope of responsibility and requirements of the position.

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education:

• High School diploma or General Equivalency Diploma (GED) required.

Experience:

• Working knowledge of automotive electrical wiring.
  
• Training and experience using personal computers with a variety of software tools including Microsoft Word, Microsoft Excel, and web-based tools

Knowledge, Skills, and Abilities (KSAs):

• Ability to work independently
  
• Ability to manage multiple priorities.
  
• Skilled in troubleshooting to the major sub-system level.
  
• Ability to work with automotive electrical systems and wiring.
  
• Ability to successfully interact with customers, even in trying situations.
  
• Excellent communication skills (verbal & written).

Other Requirements:

• Must pass FBI Criminal Justice Information Services (CJIS) Awareness Certification within 90 days of hire.
  
• Must complete FEMA NIMS ICS 100, 200, 300, 400, 700, 800 training within 1 year of hire.
  
• Must have a valid Texas driver's license.
  
• May be required to work more than forty hours during the workweek or on weekends special projects or Public Safety events/incidents.

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).
Automatic Disqualification:

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
• Open arrest for any criminal offense (Felony or Misdemeanor)
• Family Violence conviction

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.
Preferences
Education:

• Associates Degree or certificate from a technical education program

Experience:

• Experience installing and/or repairing mobile electronics
  
• Work experience with hand and specialized machine tools
  
• Experience programming advanced Public Safety radios
  
• Experience providing customer service and support to Public Safety and/or military practitioners
  
• FEMA National Incident Management System training and/or experience

General Information
Work Hours/Shift:

• Monday - Friday | 7:00 AM - 4:00 PM

Salary:

• Based on Qualifications

Location:

• 2318 Green Rd / 2505 Texas St. (VMC)

Physical Requirements:

• Ability to lift at least 50 lbs. and/or move boxes and equipment as needed.
  
• Subject to kneeling, crouching, handling, climbing, walking, sitting, twisting, and reaching are needed to perform the essential functions.
  
• Must have ability to work in close confined spaces.
  
• Position requires use of ladders and working on top of Public Safety vehicles.

Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical
• Dental
• Vision
• Wellness
• Life Insurance
• Long-term disability
• Employee Assistance Program
• 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
• 10 county holidays plus one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement pension (TCDRS)
  • Flexible schedules (varies by department)
    • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
01
Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
03
Do you have a certificate from a technical education program?
04
Do you have experience installing and/or repairing mobile electronics?

• Yes
• No

05
Please provide details about your verifiable experience installing and/or repairing mobile electronics.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
06
Do you have experience programming advanced Public Safety radios?

• Yes
• No

07
Please provide details about your verifiable experience programming advanced Public Safety radios.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
08
Do you have experience providing customer service and support to Public Safety and/or military practitioners?

• Yes
• No

09
Please provide details about your verifiable experience providing customer service and support to Public Safety and/or military practitioners.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
10
Do you have work experience with hand and specialized machine tools?

• Yes
• No

11
Do you have FEMA National Incident Management System training and/or experience?

• Yes
• No

12
Do you have working knowledge of automotive electrical wiring?

• Yes
• No

13
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

14
This role requires a Valid Driver's License (Texas upon hire)Do you have a Valid Driver's License?

• Yes, I have a Valid Texas Driver's License
• Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date
• No, unable to obtain licensure

Required Question