The City of Oceanside is accepting applications for current and future vacancies for the position of Public Safety Dispatcher. This position will be assigned to the Police Department - Communications Center.
This classification is currently working a schedule of 3 consecutive days with 12-hour shifts. (3/12 schedule) Our communications center operates 24 hours a day, 7 days a week.
Our motto, "Service With Pride", speaks to our focus of quality customer service and efficient service. We are committed to Public Safety and to implementing innovative crime-prevention techniques to ensure a safe and healthy community.
- Principles, practices, and procedures involved in Public Safety communications work;
- Geography of the City and the location of streets and important buildings;
- Operation of radio/telephone receiving and transmitting equipment; and
- Computer terminal. Rules, policies, and regulations regarding dispatching services
- Principles of functional supervision, training and dispatching operations.
Ability to:
- Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar;
- Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications;
- Effectively work under conditions of emergency;
- Make quick and appropriate determinations in all situations;
- Adjust quickly to changing situations and priorities;
- Maintain accurate records;
- Type accurately at a moderate speed;
- Accurately read and interpret maps;
- Remain courteous and calm while interacting with the public;
- Handle simultaneous calls;
- Listen and comprehend radio calls while talking on the phone; and
- Establish and maintain effective working relationships.
- Write clear, concise reports and instructions;
- Identify and implement efficient work practices and procedures;
- Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities;
- Train others in the use of communications equipment.
- Possession of, or ability to obtain, prior to appointment, an appropriate Class C, valid Driver's License.
- A (5) minute typing certificate of 45 Net Words Per Minute, with no more than five (5) errors within the last six (6) months.
DUE TO THE CURRENT CIRCUMSTANCES, ONLINE TYPING CERTIFICATES WILL BE ACCEPTED AS LONG AS THEY MEET THE REQUESTED CRITERIA LISTED ABOVE.
Condition of Employment: Must obtain a P.O.S.T. Basic Dispatch Certificate within twelve (12) months of hire.
Note: A current, five (5) minute typing certificate with a net of 45 Words Per Minute, with no more than five (5) errors issued within the last six months MUST be attached to the application. If it's not, your application will not be considered.
You may obtain a typing certificate from employment/staffing agencies, adult schools, community colleges, or ROP programs.
DUE TO THE CURRENT CIRCUMSTANCES, ONLINE TYPING CERTIFICATES WILL BE ACCEPTED AS LONG AS THEY MEET THE REQUESTED CRITERIA LISTED ABOVE.
CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTING PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.