Public Safety Dispatcher

Salary : $47,669.28 - $60,839.40 Annually
Location : City of Atwater Police Department
Job Type: Full-Time
Job Number: 03-2024
Department: Police
Division: Police Administration
Opening Date: 03/27/2024
Closing Date: 4/11/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: PU
Definition
A typing certificate of 35 NWPM must be attached to your application.
Online typing certificates will not be accepted.
A typing certificate can be obtained at any Work Net agency in the surrounding area.
A WRITTEN TEST IS SCHEDULED FOR THURSDAY, APRIL 18, 2024.
Under general supervision, to receive and dispatch routine and emergency radio and telephone communications; to dispatch law enforcement, emergency medical, and other Public Safety personnel, and equipment; to maintain field communications during incidents; to serve as a Public Safety Answering Point for the 911 System; to perform general office support assignments; and to do related work as required. Serves as Disaster Service Worker. FLSA Status: Non-exempt.
DISTINGUISHING CHARACTERISTICS
Incumbents are expected to perform the full scope of Public Safety dispatching and field communications assignments with minimal guidance and supervision.
REPORTS TO
Public Safety Dispatch Supervisor, or as assigned.
CLASSIFICATIONS SUPERVISED
This is not a supervisory class.
Essential Functions
Answers the telephone, receiving and classifying calls; determines priority of response and uses radio equipment to dispatch police, emergency medical, and other Public Safety units to emergency and routine incidents; dispatches units according to availability, assigned geographic area, and location; maintains field communications for Public Safety checks and during emergencies and other incidents; insures adequate back-up for Police personnel; serves as a Public Safety Answering Point for 911 Telephone System; transfers emergency calls to other agencies as warranted; monitors various Public Safety radio channels to remain aware of dispatching requirements and potential emergencies; uses a computer to maintain records/logs of calls for services, radio transmissions, and telephone messages; records and maintains master audio tape recording equipment for all radio transmissions/telephone calls; establishes chain of custody/evidence for communications dispatcher records; enters and clears information on the California Law Enforcement Telecommunications Systems (CLETS) and the Computer Aided Dispatch System (CAD); coordinates interagency law enforcement, Public Safety, and emergency medical communications using telephone, radio, and computer equipment; updates daily dispatching logs; enters information such as stolen/repossessed property, missing persons, and abandoned vehicles information into teletype and communications systems; may search master recordings for information; operates dispatching equipment and computers; and provides Police Department information to staff, civic groups, and the public.
Knowledge of:

• Computer operations and data entry systems.
• Municipal services operations with particular emphasis on police and fire services.
• The general geography of the City of Atwater.
• Public relations methods and techniques.
• Modern office methods and procedures.
• Policies, procedures, and functions of the Atwater Police Department.
• Proper operation and care of telephone, CLETS, computer terminal, and radio equipment used by the City.
• Laws, codes, and regulations related to transmission/reception of Public Safety communications.

Ability to:

• Remain calm during emergencies and stressful situations.
• Operate radio communications, computerized systems, and teletype equipment.
• Use sound judgment in dispatching personnel and equipment.
• Think clearly and act calmly in emergency situations.
• Read, analyze, and interpret laws, codes, rules, and regulations.
• Evaluate situations and respond appropriately.
• Take and transmit clear and complete directions and information.
• Perform a variety of office support work.
• Use a keyboard and computer to enter and extract a variety of data and information.
• Deal tactfully and courteously with the public and other staff.
• Establish and maintain cooperative working relationships.

TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods, generally up to three (3) hours; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer, telephone, calculator, copiers, and FAX, as well as radio communication and dispatching equipment.
TYPICAL WORKING CONDITIONS
Work is performed in an office environment; continuous contact with other staff and the public.
Minimum Qualification
Training and Experience:

• No special training or experience is required.

SPECIAL REQUIREMENTS

• Completion of the Peace Officer Standards and Training (POST) Basic Dispatcher Course and possession of a Dispatcher Certification from POST within one (1) year of appointment.
  
• Ability to type at a net speed of a minimum of 35 net words per minute.

Education:

• Equivalent to graduation from high school.

License:

• Possession of a valid California driver's license.

The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The City of Atwater assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a meet and confer process and are subject to the Memorandum of Understanding currently in effect.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation, life insurance, long-term disability, holidays, vacation, and sick leave.
For additional information email
01
Are you eighteen (18) years of age or older?

• Yes
• No

02
Do you possess a valid, California driver's license?

• Yes
• No

03
Do you have a High School diploma or GED?

• Yes
• No

04
Do you have one (1) year of work experience performing Public Safety dispatching work comparable to that of a Public Safety Dispatcher Trainee with the City of Atwater?

• Yes
• No

05
If you answered "yes" to "Do you have one (1) year of work experience performing Public Safety dispatching work comparable to that of a Public Safety Dispatcher Trainee with the City of Atwater?", please explain below.
06
Did you attach your typing certificate to your application?

• Yes
• No

Required Question