About the Opportunity
ESSENTIAL RESPONSIBILITIES:
- Translate technical and/or complicated information into clear, concise documents appropriate for various RFP response.
- Interview subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization.
- Conduct research on information such as drawings, design reports, equipment, and test specifications to fill any gaps.
- Work with Development, Quality Assurance and Technical Support to produce a wide variety of technical publications including instructional materials, technical manuals, product documentation for RFP response.
- Organize material and complete writing assignments according to established standards regarding order, clarity, conciseness, branding and terminology
- Review, critique, and edit documentation including design documents, programmer notes and system overviews.
- Responsible for creation and maintenance of proposal documentation.
- Requires knowledge of company product lines and document structure.
- Responsibilities include maintenance of internal documentation library, providing and/or coordinating special documentation services as required, and oversight of special projects.
- Capture technical and knowledge sharing requirements and develop an information architecture and knowledge management methodology.
- Maintain detailed records and original files of all technical documents and revisions
- Schedule a strict review process for documentation edits and updates.
- Edit, standardize, or make changes to materials prepared by subject matter experts
- Obtain/create photographs, drawings, sketches, diagrams, and charts to illustrate material
- Interact with internal subject matter experts, production, and engineering personnel.
- Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
- Provide version control to templates and other documents.
- Bachelor’s degree or equivalent experience
- Previous (3-5 years) experience writing and editing software documentation
- Must have experience in writing proposals in response to federal government RFPs
- Experience with the full suite of Microsoft products is a necessity
- Expertise in documentation, presentation tools
- Excellent skills in critical thinking and analysis
- Strong verbal and written communications and interpersonal interactions
- Excellent organizational skills and attention to detail
- Excellent research techniques, pulling information from numerous sources
- Adept at learning new software tools quickly and with little guidance
- Demonstrated ability to work with little supervision, self-directed, highly organized, and the ability to work on multiple projects with multiple priorities and deadlines
- Knowledge of commonly-used concepts, practices, and procedures within knowledge management, instructional design, and technical communications.
- Familiar with screen design including wireframes for web pages
- Knowledge of Software Development Life Cycles and agile methodologies
- Experience with user interface design and usability testing
- Understanding of Web technologies (i.e., Java, HTML, JavaScript, CSS, XML, WSDL, Struts, Apache Tomcat, WebLogic (Oracle Fusion Middleware)
- Familiar with ITIL, CMMI and ISO 9001:2015 standards
- Proven ability to work independently and in teams
- Must have strong written and verbal communication skills
Work Environment: The noise level in the work environment is usually light.
Inalab Consulting, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.