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Form of workJob Description
Farmers Union Insurance is currently hiring Property Risk Adjusters in the Devils Lake area.
Job purpose:
The property Risk Specialist/Claims Adjuster is responsible for handling insurance claims filed by the policyholders. This position plans and schedules work needed to process claims, interviews claimants and witnesses, and will investigate all aspects of the claim. This position also performs risk analysis inspections.
Essential Job Functions:
- Must be able to carry and climb a ladder, going onto roofs and other high places
- Must be able to crawl into crawl spaces and other tight confined areas
- Must have a valid driver's license and the ability to drive to investigate claims
- Inspects properties to analyze risk on new applications and rewritten properties
- Investigate and process insurance claims filed by policy holders
- Interview claimants and witnesses to gather pertinent information
- Handle and process farm, commercial and home insurance claims
- Handle property claims involving damage to buildings and structures, or personal property
- Inspect property damage to determine extent of damages
- Verify that coverage applies through an insurance policy
- Evaluate damages to ascertain compensation amount and consult with various personnel to get expert evaluation
- Examine all written, audio and visual documents to determine how claim should be handled
- Negotiate with claimant to settle claim and issue payout amounts
- Maintain accurate and updated insurance files
- Maintain written procedures for various job functions.
- Other Duties as Assigned
Knowledge, Skills and Abilities:
- Proficient in MS Office Product.
- Teamwork and collaboration.
- Understanding of insurance policies, practices and terminology.
- Good communication skills - written and verbal.
- Detail oriented and good organizational skills.
- Works with all skill types and levels of personnel.
- Must at all times adhere to company culture and strive for customer service excellence.
Educational Requirements:
Associate degree or equivalent work experience, Bachelor's degree preferred
Physical Requirements
0-24%
25-50%
51-75%
76-100%
Seeing Must be operate a computer and read technology
x
Hearing Must be able to hear well enough to communicate with people
x
Speaking Must be able to communicate with people
x
Standing/Walking/Climbing/Stooping/Kneeling/Lifting/Pulling/Pushing
x
Grasping/Feeling- Must be able to write/type use a phone/grasp steering wheel
x
Driving Must have a license and be able to operate a vehicle
x
Sitting Must be able to sit for long periods of time if necessary
x
Primary functions require extensive physical ability and mobility to work in a variety of settings; to carry a ladder and climb onto roofs, or ability to crawl into small spaces, etc., to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
This statement is intended to describe the general nature and percentage of work performed by employees, but this statement is not a complete list of responsibilities, duties and skills required of employees. This job description is not a contract for employment and is subject to change at the discretion of the employer. Farmers Union is an equal employment opportunity employer.
