Property Manager

MDI Management is currently seeking candidates for the following position:

Position Title:Property Manager

Location: Albany

About Us:

At MDI Management, we focus on creating a great workplace where everyone feels valued and enjoys their job. Our success depends on each team member, so we make sure to encourage teamwork, new ideas, and personal growth.

Position Description: This is a full-time position requiring a commitment of 40+ hours per week, with scheduled hours as follows:

• Monday to Friday from 8 am to 5 pm, with occasional weekend and evening availability necessary.

Job Summary: As a Property Manager, you will oversee the efficient management of our multifamily community. Your role involves ensuring the overall appearance of the property, handling administrative tasks, and fostering resident satisfaction.

Responsibilities:

Management:

• Ensure staff adherence to daily, weekly, and monthly tasks.
• Conduct inspections of models and available units, communicating maintenance and cleaning needs.
• Maintain the overall appearance of the property to ensure its suitability.
• Assist in monitoring lease renewals and advertising effectiveness.
• Gather market competition information and share insights with the Regional Manager.
• Represent the company professionally at all times.

Administrative:

• Accept rental payments and manage entries into AppFolio, preparing deposits for accounting.
• Review Rent Rolls monthly to ensure accurate market rent records.
• Approve notices and other resident-related forms.
• Maintain current resident files and administer daily/monthly community inspections.
• Distribute all company or community-issued notices.
• Maintain accurate monthly commission records for lease renewals.
• Consistently implement community policies.

Resident Retention:

• Address resident requests, concerns, and comments promptly or escalate when necessary.
• Contribute to the cleanliness and curb appeal of the community.
• Assist in planning and hosting resident functions.
• Conduct neighborhood marketing activities, including market surveys.

Essential Job Functions:

• Be available for calls from weekend Leasing Agents and respond to emergencies.
• Demonstrate strong communication skills and a positive attitude.
• Operate necessary equipment and software effectively.
• Participate in training sessions to stay updated on laws and regulations.
• Work a flexible schedule, including evenings and weekends.
• Maintain a professional demeanor and comply with company policies.

Core Values:

• Commitment to innovation and excellence.
• Honesty, integrity, and dependability.
• Enthusiasm, optimism, and professionalism.
• Drive and a focus on safety.

Safety Responsibilities:

• Learn and ensure compliance with all safety rules and regulations.
• Address unsafe conditions promptly.

Additional Requirements:

• Attendance is vital to job performance.
• Compliance with company policies, rules, and procedures.
• Minimum of 1 year of experience in property management roles.
• Experience managing multifamily residential properties, with a focus on lease-up situations.

Duties:

Daily:

• Update vacancy Sheet every morning by 10 am Print out copies for agents and Maintenance
• Post CL ads 2x’s a day (1x a week if 100%)
• Post Facebook
• Check signs, banners, entrance of property, put out balloons
• Send over PO’S to Regional for all purchases other than petty cash
• New properties send over daily traffic logs
• Open Clubhouse, clean office, fitness center and check the grounds

1st- 5th:

• Collect and post rents, deposits done daily and give to Accountant
• Go over payroll and send to Regional

6th- 8th:

• Collect remaining rents, if postmarked after the 5th, charge late fee on the ledger

9th:

• Call Regional and go over delinquency report
• 1st Delinquencies, posted, and in the binder for tracking and send copies to Regional for approval.
• 72 hour notices get posted and mailed, make sure all ledgers reflect late fee w/ 72

15th

• Go over payroll and send to Maintenance Supervisor
• (or whenever the 72-hour notices are up) File with Andor Law and charge for FED filing fee in ledger (after talking w/ Regional about delinquency report)
• Mid-month-: Post renewal reminders for those leases ending that month and have not heard from yet.
• Market survey report to Regional with price comparison chart for rents/rubs due by the 15th.
• Send over reports on following by the 15th:
• Upcoming community events/new builds etc.
• Ideas for advertising
• Issue 2nd delinquencies and go over with Regional for approval

20th

• 2nd Delinquency notices to be posted on tenant’s doors. These can also be PGE owing letters, NSF check notices, and various other monies owed.
• Credit Audit and post to tenant’s doors. Add to binder.
• Pull Lease renewals for 120 days out and start to prepare lease renewals for 90 days out.
• Issue final delinquencies must be approved before submitting

20th – 30th of month

• Renewals: (send for approval)
• 150 days out- have leasing staff send satisfaction surveys out
• 120 days out- have leasing staff send out 1st renewal invitation (These get mailed)
• End of the month Renewals: Send over a report to Regional
• Down Days
• Newsletters

Weekly:

• Check advertising on Craigslist, and view your ratings on apartment ratings online and keep up on your Website for specials and pictures etc.
• Walk all vacancies and patio walks and property for any problems, write notices and notify Regional of any issues happening.

Monthly:

• Annual Inspections: Send reports over to Regional
• Shop two complexes a month in person to see what they are doing and send report over to Regional
• Plan your social for the next month, make Newsletters and send over budget proposals to Regional
• This may not be a complete list of Manager Duties and is subject to change at any time.

Benefits:

• Holiday Pay
• Vacation Leave Pay (as accumulated)
• Sick Leave Pay (as accumulated)
• Birthday and Anniversary Paid Time Off
• Employee Medical and Dental Insurance
• Supplemental Insurance
• Simple IRA
• Access to Property Amenities

MDI Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.