Position Description
This will be a full-time position working remotely.
The Project Manager | Salesforce Specialist will work independently and alongside a team of Project Managers, developers, and consultants. With strong knowledge of Salesforce best practices, technical configurations skills, and the ability to gather requirements, the Project Manager | Salesforce Specialist will work with clients to gather requirements, build & present solutions, manage timeline, budget and deliverables, train clients, and ensure overall project success. We work as a team to ensure long-term success and deliver solutions that our customers can count on.
DUTIES & RESPONSIBILITIES
- Undergo deep, technical business process discovery and create trusted solutions built on best practices.
- Work directly with clients to translate business objectives into technical requirements.
- Communicate directly with clients and manage implementations and customization projects.
- Accurately manage budget, scope, risks, and issues during project lifecycle process.
- Customize Salesforce including layouts, detail pages, custom objects and flows in Salesforce Lightning.
- Fluent in Salesforce Administration/Configuration (including Flows, Validation Rules, Object Structures, Data Migrations).
- Familiar with Integration techniques of Salesforce and other applications.
- Responsible for direct ownership of a particular project or work stream for larger projects.
- Develop and execute system test scripts and facilitate User Acceptance Testing; build and deploy change sets.
- Stay up to date with new features and product launches from Salesforce and other technology partners.
- Develop trusted and synergetic relationships with clients, partners, and other stakeholders.
EXPERIENCE & QUALIFICATIONS
- Bachelor’s degree in computer science, Information Systems, or a related field.
- A minimum of 2 years’ experience in a similar role working with clients in a consulting capacity.
- Experience with project management methodologies and familiarity with best practices as it relates to Salesforce projects.
- Strong knowledge of standard Lightning components and Lightning App Pages.
- One or more current Salesforce certificates (Admin, Consultant certifications, Platform Developer I, App Builder).
- Ability to preserve confidential and sensitive customer and company information.
- Ability to present solutions and gather requirements from various business levels include c-suite.
- Willingness to travel up to 10% on occasion.
SKILLS
- Must possess time management/communication skills, core delivery skills, critical thinking skills and reliable while adjusting to changes in priorities.
- English proficiency – Fluent in business language.
- Highly organized, detail oriented and able to follow written and verbal instructions.
- Ability to work under pressure amid distractions and interruptions while maintaining a positive attitude.
- Exceptional communication and presentation skills with ability to interact with clients regularly via email, phone and in-person in a timely manner.
- Comfortable communicating with C-Level Executives.
- Must have high moral and ethical standards, be trustworthy, honest, and have a high regard for integrity and reliability.
- Demonstrate a high level of business acumen and ability to understand business process across many industries.
- Ability to speak and write accurately and elegantly about technical software offerings and our solutions.
- Maintain a professional appearance and demonstrate proper business etiquette.
- Self-starter, confident, entrepreneurial mindset and ability to work independently or in a group.
- Must have reliable internet connection with computer and mobile phone.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Paid time off
- Retirement plan
Compensation package:
- Bonus opportunities
- Yearly pay
Experience level:
- 2 years
- 3 years
Schedule:
- Day shift
- Monday to Friday
Experience:
- Salesforce administration: 2 years (Required)
- IT project management: 2 years (Required)
License/Certification:
- Salesforce Certification (Required)
Work Location: Remote