Job Summary:
The Nail Technician provides the highest level of customer service while providing luxury nail treatments to guests. The Nail Technician must be passionate about wellness and eager to learn about different nail services offered.
Essential Job Duties / Supportive Functions:
- Maintains the highest level of nail care knowledge for both hands and feet and has complete understanding of all spa services presently offered.
- Possesses proficiency in standard nail services of nail grooming, polish application, massage, and exfoliation.
- Performs all treatments on services’ menu based on current certifications.
- Suggests to guests other beneficial treatments offered in the spa.
- Ensures the “Balian Springs Experience” for members and guests by maintaining Brand
Standards/Mission
- Adheres to policies of the facility.
- Reports any incident or accident to the Spa Director.
- Understands and uses universal precautions when providing services.
- Assesses contraindications of guests that may prevent service from taking place.
- Understands the ingredients in products and can explain their benefits to the guests.
Answers guest’s questions in a knowledgeable and professional manner. Recommends products for home use with a minimum service to sales ratio of 5%.
- Participates in marketing and promotional events designed to introduce guests to spa treatments and retail offerings.
- Begins and ends all treatments on time.
- Works assigned schedule.
- Ensures that work areas are clean and set according to procedures.
- Informs Spa Director of product needs.
- Creates and maintains client cards with treatment notes, when appropriate.
- Completes all assigned side work
- Attends all scheduled meetings
- Attends scheduled professional trainings.
- Completes other duties assigned by the Spa Director.
- Cleans and disinfects all equipment on a daily basis.
- Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Qualifications/Requirements:
- Customer service experience, preferably in a spa.
- Ability to explain various treatments/services to guests.
- Excellent customer service skills and work ethic.
- Efficient, well organized, and able to handle a variety of duties simultaneously.
- Energetic, enthusiastic and motivational.
- Professional manner, discretion, and appearance.
- Excellent verbal and written skills.
- Strong team player.
- Must be comfortable with product recommendations.
- Previous Nail Technician experience preferred.
- Ability to lift 25 lbs
Education Requirements:
High School Diploma or GED. Must maintain all current licenses and certifications that are required on a state and local level.
Miscellaneous/ETC:
- This position required the ability to stand, sit, stoop, kneel, crouch, bend, walk, talk and hear.
- The employee is required to use shoulders to fingers, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
Job Types: Full-time, Part-time
Pay: $30.00 - $60.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Compensation package:
- Commission pay
- Tips
Shift:
- 8 hour shift
- Day shift
- Evening shift
Supplemental schedule:
- Holidays
Weekly schedule:
- Weekends as needed
Experience:
- Nail care: 1 year (Preferred)
License/Certification:
- Cosmetology License (Preferred)
- Nail Technician License (Preferred)
Work Location: In person