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What to Expect What You’ll Do What You’ll Bring
As Tesla rapidly expands, with upcoming production launches in Austin and Berlin Gigafactories, increased production in Shanghai and Fremont, and global market expansion, we seek individuals capable of challenging conventional thinking and fostering standardization across the field to sustain this growth.
The Sales and Delivery Project Manager will address pivotal challenges within our Sales and Delivery organization, ensuring adherence to standards by dismantling silos, collaborating with cross-functional teams, and providing crucial field feedback to support partners
This role involves translating insights from one project to the next while driving process improvements across all Sales and Delivery functions. Ideal candidates will ensure quality standards are met and deliver cost-efficient, scalable solutions to challenges impacting the customer experience.
- Develop and implement strategies for key sales and delivery initiatives in collaboration with the Central Support Team
- Maintain a nuanced balance between business, financial, and customer experience impacts through a expert understanding of operational metrics
- Efficiently coordinate resources, offer clear direction and timelines for deliverables, and delegate tasks across the team
- Execute key sales and delivery initiatives including pre-delivery and Delivery Operations, sales operations, and compliance
- Consolidate and provide feedback to key stakeholders and the central support team, conducting project evaluations and post-mortems, and driving process changes based on learnings
- Represent the Sales and Delivery domain in meetings with regional leadership, offering updates on program status, highlighting potential risks, outlining proposed solutions, and suggesting mitigating steps
- Regularly visit sites to review activities, implement quality and customer service standards, resolve problems, identify trends, and escalate challenges, providing feedback to the Central Support Team and assisting in new location openings by emphasizing key needs for successful sales/Delivery Operations setup
- Strong Tesla Sales, Service or Delivery background, experience in operations leadership preferred
- Ability to prioritize multiple projects and adhere to business-critical deadlines
- Excellent written and verbal communication skills and a dedicated and ethical approach to business operations
- Ability to cultivate collaborative relationships, acting as a well-respected and trusted partner with whom others want to work
- Expertise in Tesla systems and reporting tools
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
