Avaya Aura
Job responsibilities:
- Project coordination responsibilities relating to technology implementations, upgrades, conversion, and recovery using the Enterprise Change tools and guidelines.
- Manages/Coordinates resources within and across various lines of business and has matrix management responsibility.
- Balances soft skills, technical requirements, scheduling, milestone delivery of the technical solution.
- Defines and evaluates problems and plans effective solutions.
- Must be able to identify possible issues before they become an issue and successfully mitigate to keep the project (and personnel) on schedule.
- Must be able to succinctly present progress as well as issues and be able to provide possible solutions as well as take constructive criticism and not let it affect you.
- Understand stakeholder's expectations and objectives.
- Set and continually manage project expectations with management, team members and stakeholders.
- Must be able to identify changing priorities within the project and move resources to continue the most effective use of the resources as many times you are competing for their time with other concurrent projects.
- Required to work both independently and in a team-oriented, collaborative manner.
- Basic understanding of Cisco voice technologies.
- Adaptive learning capability to utilize new systems and/or processes.
- SIP Technology experience
- Microsoft Productivity Tools (Word, Excel, PowerPoint, Project and Outlook)
- BMC Remedy Tools
- Network Knowledge (IP Management/DHCP Address)
- MicroStrategy Reporting.
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.