Project Field Coordinator

Who We Are:We give end users THE CONNECTED LIFE EXPERIENCE - the SEAMLESS, EFFORTLESS, AND ROBUST CONNECTIVITY EXPERIENCE they expect, and shows property owners how to BREAK THE BOUNDS OF UNINSPIRED CONNECTIVITY to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their property.We offer complete guest, resident and customer internet and connectivity solutions, including enterprise-class software, network design, engineering, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking.We currently serve over 3,600 customers globally-comprised of over 1 million guest rooms and apartment units-across multiple industries including hospitality, student housing, multi family and senior living.IN 2020 we launched PlatformONE- a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience. PlatformONE offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi Certified Passpoint, and next-generation IoT. PlatformONE Provides a single integrated network management plane for delivering fully managed solutions that optimize your guests', residents', and customers' Connected Life Experience.What You'll Do:Deployment of systems providing wired and wireless connectivity along with video services to the end user.Job Duties/ Responsibilities:* Deploy and upgrade CATV and Satellite Video Systems, Internet (DOCSIS/Ethernet/Fiber), Wi-Fi, and voice services.* Test network to ensure it meets proper specifications and performance levels.* Manage project inventory.* Provide construction updates to the Regional Project Manager and General Manager.* Provide updated "As-Built" drawings.* Oversee and implement Quality Assurance procedures for independent contractors and insourced personnel to ensure the accuracy and quality of a project launch.* Install, troubleshoot, and repair internet, satellite, and voice systems as needed, inclusive of wiring.* Handle customer questions/concerns and help develop solutions to issues.* Adhere to all company and cl policies and procedures, codes, regulations, and standards.* Meet deadlines, keep schedules, and perform to target levels in a high production environment.* Enter time worked correctly on his/her timesheet and complete other administrative tasks consistently and accurately.* Call/text customers for appointments the morning of the scheduled work order and additionally 30-60 minutes within arrival time, noting on the work orders the actions taken (e.g., left VM, appointment dates and times, etc.).* Close work orders by the end of each business day.* Perform other duties as required and assigned by management.