Project Coordinator

DRB Systems is a growing and vibrant software company in need of a Project Coordinator.  DRB Systems (“DRB”) is the leading provider of technology-enabled devices and software solutions to the North American car wash industry.  The Project Coordinator is a motivated, enthusiastic, and highly organized individual that is the primary contact for customers for all aspects of the implementation Process. This includes working with the customer to ensure system configuration meets requirements, analyzing product orders and making decisions to result in a positive customer experience with new DRB Systems products and/or services. This is a Hybrid role, which will allow new hires to work 2-3 days from home once training is completed.

What will our Project Coordinator do?

• Acts as the primary customer contact for all aspects of the implementation process, including but not limited to obtaining system configuration, help customer with decisions regarding configuration and workflow and establishing an implementation timeline.
• Working with multiple departments within DRB to ensure a successful project.
• Build and track milestones using project management software (Clarizen).
• Consult on best practices and demo product prior to go-live.
• Facilitates hardware shipment scheduling and software delivery.
• Schedules target completion weeks and DRB Field Trainers for onsite programming and training.
• Customer support for project related issues including escalations.

The right candidate will have:

• Strong communication and customer service skills.  
• Ability to stay organized while handling multiple projects.
• Demonstrated knowledge of Microsoft, and general understanding of computers and their operating systems.
• 1 year of coordinating projects experience preferred.  Experience in training customers on best practices when implementing a new product.
• Bachelor of Business Administration or equivalent preferred.

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.
 
Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and environmental, social, and governance (ESG). Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.
 

"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."