Project Associate Manager

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Why Work at Michigan?

Being part of something greater, of serving a larger mission of discovery and care ? that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

Responsibilities*

75% Project Management

• Responsible for management, performance, and completion of small improvement projects that impact billing and revenue cycle.
• Responsible for coordinating activities of project or project team, identifying appropriate resources needed, and developing schedules to ensure timely completion of projects. Must be familiar with project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.
• Implement productivity standards, resolving operational problems related to billing and revenue cycle, maintain reference manuals, and implement new procedures based on up-to-date billing requirements.
  • Plans, monitors, and appraises job results by creating and monitoring performance indicators to verify department productivity goals and auditing for quality and quantity in the completion of accounts.
  • Educates staff in billing and collections policies and procedures; responsible for maintaining any new training content.
  • Identifies, resolves, and communicates problems and barriers to the Clinic Manager and Associate Chair for Hospital Dentistry.
  • Implements systems, policies, and procedures pertaining to daily work processes that impact billing.

10% Provides expert knowledge of dental/medical billing, follow up and collections by assisting staff in resolving complex accounts using existing policies and procedures, payment rules, and other various resources. Develop a comprehensive, cross-functional understanding of revenue cycle and business process.

10% Maintain current working knowledge of CMS and Medicaid regulations related to billing for multiple dental specialties and implement processes to ensure compliance with regard to specific payer system requirements.

5% Monitors expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.

Required Qualifications*

• Bachelor's degree or an equivalent combination of education and experience.
• Minimum 2 years of experience in third party billing and collections.
• Proficient knowledge of procedure and diagnostic coding as it relates to dental and medical billing.
• Expert knowledge of Provider Enrollment with insurance carriers
• Previous experience with an automated dental or medical billing and accounts receivable system.

Desired Qualifications*

• Demonstrated ability to successfully manage change; able to communicate effectively with team members and management, including verbal, written and interpersonal skills with a strong customer service focus.
• Demonstrated commitment to creating a positive work environment; demonstrated attention to detail, excellent ability to multitask.
• Excellent organizational skills.
• Excellent attendance record
• Working knowledge of University policies and procedures
• Experience with University patient management and billing software systems

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.