Program Manager Of Workforce Programs

The Worker Education and Resource Center, Inc. (WERC) is a 501(c)3 non-profit organization originally founded in 2002 in partnership with the Service Employees International Union, Local 721 and the Los Angeles County Department of Health Services.

WERC is currently looking to fill the full-time position of Program Manager of Workforce Programs

Rate of Pay – $85,000

A Background Check is required in accordance with California Fair Chance Act

• The working hours are 8:30am to 5:00pm Monday to Friday.
• This is an optional hybrid position with at least three (3) required days working in-office and two (2) days working remote. The hybrid schedule is subject to change based on the needs of the business. We are in the Pico Union/Westlake area, adjacent to Downtown Los Angeles.
• Remote work must be done with a dedicated workspace that provides the same confidentiality as that offered within the office environment.
• Candidates offered employment that choose to work remotely on any days offered are required, while working remotely, to have the non-public access necessary offices tools at their remote location to perform the essential duties and responsibilities. Examples are high-speed internet connection, printer, scanner adding machine and telephone along with the necessary office supplies.
• Candidates offered employment will also have the option of working in the office with zero (0) remote days and all supplies being provided within the office.
• For candidates offered employment, remote work is not allowed to occur more than 50 miles away from the business address without prior written approval.
• Candidates must be able to travel to sites within Los Angeles County to support training programs and a valid current unexpired California driver’s license and proof of auto insurance is required for this position.

WERC’s Current Mission Statement

To support workers experiencing barriers to employment in connecting to and retaining good, stable, and permanent jobs and improving quality of life. WERC is a 501c3 nonprofit organization that supports workers experiencing barriers to employment in connecting to and retaining good, stable, and permanent jobs. WERC implements this mission through (1) customized training programs and supportive services for workers, including economically disadvantaged, justice-involved, and peer support workers, (2) collaborative partnerships and capacity building with employers, and (3) thought leadership.

WERC’s core values – worker-centered, partnership, and equity – reflect its high road approach to workforce development. WERC values and promotes a community of employment built upon mutual trust, open communication, equality, teamwork, cultural competence, and a healthy work/life balance.

Job purpose

The Program Manager of Workforce Education & Training is responsible for overseeing the curriculum development team and the workforce education and training component. This position will oversee and participate in the development, implementation, and evaluation of WERC’s training programs in the areas of classroom management/experiences, delivery methodology, instructional design, and adult learning practices.

Essential Duties

• Supervises assigned staff and/or consultant(s), performs staff reviews; conducts supervision, assigns tasks and projects, and recruits, hires, trains and provide staff development support.
• Assists with developing and maintaining key stakeholder relationships, such as employer partners, funder, government officials, educational providers, community-based organizations, and participants.
• Seeks innovative and imaginative approaches to providing quality workforce development and educational experiences for adult learners.
• Collaborates with leadership team to ensure that curriculum and educational methodology for training programs meets the needs of participants and partnering employers, including specific skills and accredited industry standards.
• Oversees and leads the development and implementation of Workforce education and training programs, including:
• Facilitating or co-facilitating project team meetings, employer planning meetings, and team debriefs.
• Managing Project Teams’ recruitment, assessment, and selection of training program participants.
• Developing appropriate systems and staff direction for assigned workforce development and training programs.
• Support with developing curriculum and facilitate training as required.
• Collaborates with leadership on evaluation of Workforce education and training programs, including:
• Co-leading and facilitating training cohort evaluation process.
• Assisting with preparing for audits and continuous monitoring of programs.
• Assisting with updating training materials and developing new training curricula as needed, incorporating participant feedback.
• Assuring integrity, quality, and accuracy of program data collection and maintenance.
• Ensuring WERC’s compliance with applicable regulations, funder requirements, and contractual terms and conditions.
• Supports the growth, development, and operations of the organization by:
• Collaborating and serve as agency liaison with identified key stakeholders in labor, the public sector, and community-based organizations.
• Assisting with development activities, such as grant writing, fundraising, and identifying new program opportunities.
• Generating and providing written report to the Executive Director and funders.
• Assisting with the development and implementation of WERC marketing and branding efforts.
• Reviewing and approving monthly invoices as required.
• Participating in all required staff meetings; and
• Performing other related duties and/or assignments, as needed and requested by an immediate supervisor.
• Communicates effectively, in a culturally competent fashion, with diverse populations; promotes favorable interaction with managers, co-workers, program participants, community stakeholders, and others.
• Represents the philosophy and mission of WERC by participating in public testimony, coalitions, and related activities to advocate for quality, High Road workforce development programs, and other beneficial programs.

Essential Qualifications

Education and Experience

• Previous experience managing and supervising programs and working under grant requirements, preferably with a background in labor-management programs, behavioral health programs, workforce development programs, or educational organizations,

AND

• Graduation from a college or university with a Master’s degree in a related field of behavioral health, education, labor-management. Five (5) years of related managerial or supervisory experience may substitute for the educational requirement.

Additional Qualifications

• Strong supervisory and organizational skills.
• Knowledge of strategic planning and methods design.
• Knowledge of adult learning methodologies and curriculum development.
• Ability to plan and manage implementation of training and education programs.
• Ability to prioritize projects, handle multiple responsibilities at one time, and meet assigned project deadlines.
• Ability to manage and develop professional staff.
• Ability to work using a team approach in a joint labor-management setting.
• Ability to work both independently and as a member of a team.
• Proficiency in computer applications including Microsoft Office Suite, Google Suite, presentation software, and spreadsheets, and in the use of general office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to understand detailed information and instruction through visual and verbal communications.
• Ability to understand and develop budgets.

Essential Physical requirements

The physical requirements indicated below are some examples of the physical aspects that the position must perform in conducting essential job functions.

• Persons performing service in this position will exert 10 to 20 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• This type of work requires a combination of sitting, walking, and standing for periods of time.
• The noise level of the work environment is usually moderate to high. This is a fast-paced office and/or classroom environment that requires the ability to remain focused with a lot going on around you. The employee’s essential functions are conducted in a climate-controlled office.

Organizational Relationships and Interaction

To perform this job successfully, an individual must be able to: perform each essential duty satisfactorily; help maintain a healthy work environment; initiate and maintain professional interactions and communication with WERC employees and others; and interact with all levels of organizational staff and management, outside auditors, community partners, and vendors.

Leadership Expectations

Communication

Effectively and consistently communicates contract and compliance directives to staff. Encourages interactive discussions and maintains an open-door policy. Ensures that staff are properly informed about matters relating to the agency.

Relationships and Attitude

Models professionalism by maintaining effective working relationships, following all policies and procedures, and approaching challenges with a proactive and positive attitude. Also develops strong, trusted relationships with colleagues and partners.

Attendance

Models good attendance by adhering to the regular work schedule, and at times works additional or varied hours to accommodate workflow.

Problem Solving

Has the ability to analyze problems and implement acceptable solutions.

Confidentiality

Maintains the confidentiality of all business documents and correspondence.

Direct Reports

Curriculum Developers, Project Developers, Case Managers, Instructors

Benefits

The current benefits for full-time employees include full health through Kaiser (Platinum 10), Dental, and Vision, for you and your dependents, medical bridge insurance, Life and disability insurance, access to pre-tax flexible spending accounts for both health care and dependent care expenses.

How to Apply

No walk-ins or phone calls please. Submit resumes via Indeed.

WERC is an equal opportunity employer committed to a diverse and inclusive workforce. We strongly encourage applications from candidates who reflect the diverse communities we serve. This includes people who have the lived experience of being incarcerated, unhoused, and having other barriers to employment. We do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender/gender identity, marital status, sexual orientation, age, disability, or veteran status.

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person