Address
Form of workJob Description
As the Program Lead, the individual will be responsible for establishing a new governance model to manage Connect-related activities that span across business functions and IT. In addition, the individual will instill best practices related to increasing product agility (speed to market), mobilizing business partners, improving business execution on projects, adopting change management practices, coordinating user acceptance testing, etc.
Key Activities:
Program Management
Act as the Program Manager for Combined's Connect strategy initiatives, spanning business and technology workstreams, and own the development of executive steering committee materials
Lead efforts to mobilize business strategies by designing/establishing program governance structures and manage the execution of related workstreams
Manage critical business activities and technology implementation projects that are part of the strategic initiatives and partner with business stakeholders to ensure successful delivery
Drive ongoing efforts of project managers to consolidate project plans and align stakeholders
Partner with IT and cross-functional leaders to drive improvements to governance, project delivery, and coordination of user acceptance testing
Drive cross-functional collaboration and execute change management plans for business and technology enhancements
Establish infrastructure and procedures for developing/maintaining related documentation (e.g., process maps, business requirements)
Coordinate efforts to launch new features and rollout across distribution channels (e.g., marketing materials, training, standard operating procedures)
Strategic Planning
Partner with executive leaders to define strategies, design target operating models, build business cases, develop roadmaps, and manage the execution of initiatives
Help refine business goals/objectives, create future state business architectures, define/prioritize desired capabilities, and design business solutions spanning people, process, and technology
Execute all aspects of an assessment from designing frameworks and leading business discovery to building high-quality executive-level content/presentations and aligning leaders
Use hypothesis-based problem solving and drive decisions using data-driven, fact-based analysis
Education and Experience:
Bachelor's Degree or equivalent experience (MBA preferred)
7-10+ years of experience leading strategy and business transformation within the Insurance industry
3 -5+ years of management consulting and program management experience
Knowledge of Insurance distribution management strategies (e.g., captive, independent, broker)
Understanding of group vs. individual insurance and value chain (e.g., UW, new business, claims)
Experience leading efforts across the Insurance product development lifecycle
- Proven track record leading executives and influencing others towards a common goal or vision
Exceptional communication skills, written and verbal, and ability to clearly articulate messages
Familiarity with project management approaches, tools and phases of the project lifecycle
Highly organized, extremely goal oriented mindset, logical, thorough, and detail-oriented
Strong quantitative and qualitative analysis, problem solving, and troubleshooting capabilities
Out of the box thinker who can take a step back and find alternative solutions
Strong ability to work independently and manage one's time
Strong knowledge of Excel and PowerPoint
