Program Manager: Adult Learning & Leadership And Higher & Postsecondary Education

Job Summary/Basic Function:
The Department of Organization & Leadership is seeking a full-time Program Manager (PM) to provide managerial support to the programs in Adult Learning &Leadership and Higher & Postsecondary Education. In collaboration with the Program Directors (PD), program faculty, and Department and program staff, the Program Manager will manage and administer the academic, financial, personnel, and other administrative functions of these programs. This position reports directly to the Director of Academic Administration (DAA) with a dotted line to the Program Directors.

Characteristics and Responsibilities:

Academic: Support faculty management of Masters and Doctoral programs delivered in a variety of in-person or online formats— “standard” academic schedule and alternate format classes (including executive cohorts). Proactively initiate, bring to faculty attention, implement, and monitor matters related to academic programs, and administrative milestones. Assist in the development, implementation, and enforcement of program policies and procedures. Work with Directors of degrees or specializations. Communicate as needed with adjunct faculty and administrative staff within the Department and across the College to identify and solve problems related to the smooth running of the programs.

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As part of the academic responsibilities, the Program Manager will also manage and collaborate with faculty and secretaries to achieve program goals, assist with initial screenings of prospective students; develop positive relationships with students, work with students as needed, and assist in finding solutions to challenges.

Financial: Initiate adjunct and student hiring and reappointments using various HR platforms, make sure HR paperwork is in order, and all potential hires are in compliance. Manage annual budget preparation and administration for projects and the programs, as well as end-of-FY closings; prepare materials for project and program budget planning, management, reporting, and analysis; consult with program faculty, Principal Investigators of grants and contracts, and staff on needs and limitations. Monitor ongoing project and program budgets to achieve expense targets and track variances. Manage and monitor endowed, fellowship and scholarship budgets.

Personnel: In conjunction with program faculty, organize and coordinate logistics for faculty searches and adjunct promotions. Supervise secretaries and work-study students including hiring, training, evaluating, employee development, disciplinary actions, and approval of vacation and sick time.

• Other Administrative: Liaise with the Department, the Financial Aid Office, Human Resources, the Admissions Office, the Registrar's Office, and the Bursar's Office as needed. Other duties as assigned.

Minimum Qualifications:

• Bachelor's degree or the equivalent in training, education, and experience.
• Minimum of 3-5 years related experience.
• Knowledge of higher education institutions and culture, particularly in academic and student affairs.
• Comprehensive office management and knowledge of staff supervision and development.
• Strong computer skills; Google platform, Microsoft Office Suite (word processing, excellent spreadsheet; database capabilities).
• Attention to detail and the ability to multi-task to prioritize and meet deadlines are critical.
• Experience with budgeting. Excellent communication and interpersonal skills: both oral and written.
• Willingness to participate in professional development as needed and willingness to keep skills updated.

Preferred Qualifications:

• Graduate degree or coursework preferred.
• Sufficient knowledge in the study of organizations and experiences in administrative capacities may be considered in lieu of a graduate degree.
• Experience with Adult Learning or training is helpful.
• Teachers College experience is highly preferred.
• Experience in higher education administration is highly preferred.
• Student, staff, and faculty relationship skills, and internet/social media platforms experience are a plus.
• Excellent judgment and proven ability to problem-solve.

Salary Range:

$64,000 - $80,000

Work Modality:

Onsite