Company

Internal Revenue ServiceSee more

addressAddressFresno, CA
type Form of workFull-Time
CategoryInformation Technology

Job description

Summary
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
This job is open to
  • Career transition (CTAP, ICTAP, RPL)
    Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • Internal to an agency
    Current federal employees of this agency.

Clarification from the agency
Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees
Duties
WHAT IS THE WAGE AND INVESTMENT CUSTOMER ACCOUNT SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
*Assesses existing and proposed programs and activities to determine their investment potential and contribution to the achievement of the mission and strategic goals. On selected assignments, identifies business, technological, and financial risks within ongoing programs and opportunities directly and indirectly involved in meeting established agency goals and objectives.
*Plans, conducts, and completes management analyses of recurring issues and operations to provide management with accurate and timely data, and recommendations.
*Uses information technology hardware and software to gather and interpret data, prepare reports, spreadsheets, flow charts, and action plans.
*Serves as a member on a number of teams that collaboratively plan, develop, complete, and deliver work under stringent deadlines.
*Performs other duties as assigned

Requirements
Conditions of Employment
STANDARD POSITION DESCRIPTIONS (SPD):
PD92889, PD92890, and PD92891

Visit the IRS SPD Library to access the position descriptions.
  • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • A 1-year probationary period is required (unless already completed).

Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE GS-09: To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.Specialized experience for this position includes:
  • Experience in applying project management principles, techniques, and practices to effectively manage the achievement of project goals and objectives. As well as evaluating an existing business process and to design, develop, and then test proposed process improvements;
  • Experience in implementing and maintaining an improved business process.
  • Experience should demonstrate the ability to coordinate and collaborate with stakeholders in the preparation and execution of Unified Work Requests (UWRs) or KISAM tickets.

OR
You may substitute education for specialized as follows: master's or equivalent graduate degree in a related field of study that demonstrate the knowledge, skills, and abilities to do the work.
OR
Two years of progressively higher level graduate education leading to such a degree in a related field of study that demonstrate the knowledge, skills, and abilities to do the work.
OR
LL.B. or J.D., if related.
SPECIALIZED EXPERIENCE GS-11: To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.Specialized experience for this position includes:
  • Experience that demonstrated the ability to manage multiple assignments that required a workable knowledge of program oversight; qualitative and quantitative methods; planning policies and procedures; and
  • oral and written communications; and a
  • knowledge of computer applications sufficient to prepare written reports, spreadsheets, and flowcharts; examples of specialized experience include assignments where you participated in a range of project management principles, practices, methods, and techniques; conducted analysis of issues, and/or of strategic importance; utilize existing approaches and/or techniques in reporting.

You may substitute education for specialized as follows: Ph.D. or equivalent doctoral degree in a related field of study.
OR
Three (3) full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in a related field of study.
OR
an LL.M., if related.
SPECIALIZED EXPERIENCE GS-12: To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.Specialized experience for this position includes:
  • Experience that demonstrated the ability to manage multiple assignments that required a workable knowledge of program oversight; qualitative and quantitative methods; planning policies and procedures; and
  • oral and written communications; and a
  • knowledge of computer applications sufficient to prepare written reports, spreadsheets, and flowcharts; examples of specialized experience include assignments where you participated in a range of project management principles, practices, methods, and techniques; conducted analysis of issues broad in nature, and/or of strategic importance; helped developed new approaches and/or refined existing techniques.

For more information on qualifications please refer to OPM's Qualifications Standards.
Education
A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.
Additional information
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
  • This is a non bargaining unit position.
  • Tour of Duty: Monday - Friday Day Shift-Start and Stop times between 06:00 AM and 06:00 PM.
  • Alternative work schedule, staggered work hours or telework may be available.
  • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location..

  • Benefits
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
    Review our benefits
    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
  • Decision Making
  • Oral Communication
  • Organizational Awareness
  • Planning and Evaluating
  • Problem Solving
  • Writing

Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.
  • Benefits
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
    Review our benefits
    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents
    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
    The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
    1. Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
      Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.
      It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
    2. Online Application - Questionnaire responses
    3. Education - See Education Section above
    4. Performance Appraisal/Awards - You MUST submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used f...
Refer code: 9290361. Internal Revenue Service - The previous day - 2024-05-20 11:03

Internal Revenue Service

Fresno, CA
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