Program Digital Services - Business Operations Pmo

Date Posted:

2024-03-18

Country:

United States of America

Location:

RMA99: RTN Remote, Massachusetts

Position Role Type:

Remote

Job Summary:

The PMO Excellence role focuses on developing and promoting best practices, standards and processes related to the provision of Digital Technology (DT) business value for Strategic Business Unit (SBU) success and Raytheon Functional integration. This role assists in the communication of DT’s value proposition and creating a sense of direction for Program Digital Services (PDS) to continue driving optimum value for Raytheon business.

PMO Excellence provides guidance, support, and standardization for reporting activities across SBUs, PDS and DT through venues such as SBU operational reviews, PDS monthly business reviews and SBU monthly reviews to the CIO. As such, this role guides the development of outcome-driven and operationally focused metrics that connect technology provision and innovation to specific SBU business outcomes. Additionally, PMO Excellence will conduct a benefits realization on SBU requirements and demand, validating that Digital Services provided were valuable and adopted.

PMO Excellence will work closely with the Digital Business Office to build greater cohesion around digital investments, including standardizing the SBU demand intake process and the prioritization of investments per business case / requirements.

This role helps develop DT as a strategic partner, guiding an understanding of the digital landscape and scope of work across all SBUs, including the DT-supported Raytheon products, program work environments, and resources required. Success in PMO Excellence requires strategic and forward thinking, the ability to have courageous conversations, and strong leadership with the ability to motivate and influence change.

Responsibilities to Anticipate:

• Develop a 12-month strategic roadmap that provides focus, direction and alignment of Digital Technology (DT) and Program Digital Services (PDS) goals with Strategic Business Unit (SBU) goals. Quarterly reviews should be established to track progress and recalibrate as necessary.

• Create a communication and reporting plan for digital value capture, securing strong executive support to ensure a top-down and bottom-up approach. The value should be traceable to DT and Raytheon strategy and goals.

• Establish a baseline of current SBU satisfaction – measure the current state and understanding of digital value. Carry out analysis techniques such as surveys, 1:1 stakeholder engagement, or focus group sessions to help identify challenges around key areas relating to demand intake, solution delivery and execution, and value provision.

• Shape the future state of digital value provision, communication, and reporting. Improve customer satisfaction.

• Lead a cross-functional team to address SBU demand intake and Raytheon functional requirements, and work with the Digital Business Office to incorporate the checkpoint process.

• Help the SBU DT Leads measure performance and risk via scorecards (such as control towers). Enable the SBU DT Leads to communicate the business value provided by DT’s digital imperatives. Establish OKRs and KPIs that are aligned to actions, deliverables, and business outcomes.

• Guide the SBU DT Leads in the development of DT’s strategic long-range plan (5-year plan) and the prioritization of the upcoming year AOP.

Basic Qualifications:

• Thought Leadership, Strategic Thinking

• Attention to Detail, Situational Awareness

• Communication, Ability to Influence

• Understanding of DT Business and EVM (cost, schedule)

• Understanding of PWE and Digital Value Delivery

• Experience with Risk and Opportunity Management

• Experience with Goal and Improvement Target Development

• Experience with Measuring Business Outcome and Digital Value

• Project Management / PMP certified

• EVM certified

• CORE

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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