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Form of workCH Help Me Grow Grant (Full-time, Day shift) -
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
The Program Coordinator-HMG assesses, provides, coordinates and monitors linkage to healthcare and social services for Help Me Grow Call Center contacts. Practices in a collaborative health care environment to ensure Call Center contacts are assisted in a timely manner. Performs other duties as needed.
Bachelor's Degree required. Experience may be considered in lieu of degree.
Knowledge of Electronic Health Record or Epic software and telephony equipment and software preferred. Write and publish call center reports. Essential Technical/Motor Skills: Able to read; write legibly; speak in English with professional quality; understand and speak Spanish; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Essential Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Essential Mental Abilities: Able to communicate effectively in English and Spanish in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Sensory Abilities: Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Valid Driver's License required at time of hire.
