Program Coordinator & Communications Liaison, Junior School

Responsibilities:
Program Coordinator:

• Assists with organizing a variety of projects, functions, and school events to include faculty meetings, scholarship competitions and exhibition openings
• Monitors student drop-off and pick-up; supervises students during arrival and dismissal; assists in the classroom as needed
• Provides faculty support such as printing/preparing classroom materials, distributing supplies and other duties as needed
• Supervises and cares for students sent to the office for early pick-up
• Responds to registration inquiries via phone, email and in person, and posts announcements regarding start of semester, holidays, school closures, etc.
• Processes student enrollment, tuition payments, misc. sales (aprons, t-shirts, bags)

• Serves as back-up for the reception desk and in the classroom, in the event of an absentee or late employee, to include substituting if the need arises
• Assists Administrative Dean with exhibition installations, to include preparing artwork (matting and framing finished work), creating and mounting labels
• Proofreads and edits course schedules and school publications
• Stocks, organizes and distributes classroom/office supplies as needed
• Generates address lists for school mailings and eblasts
• Assists with special projects and other duties as needed

Communications/Marketing/Web:

• Works closely with the Administrative Dean & Glassell Marketing Manager to identify and prioritize digital content needs for the Glassell Junior School to include writing and editing text & providing images for web pages, and social media pages (Facebook, Twitter, etc.)
• Liaise with Glassell Marketing Manager to ensure that Glassell Junior School information and materials flow through proper MFAH editorial processes
• Works with Glassell Marketing Manager to follow up on e-marketing and web communications to continually address outreach needs, including working to promote new course offerings and undersubscribed programs.
• Works with Glassell Marketing Manager to update Glassell Junior School information on MFAH calendars and publications

Skills, Knowledge and Abilities:

• Excellent attention to detail and organizational skills
• Excellent interpersonal skills; ability to resolve conflicts
• Ability to collaborate while also working with minimum direct supervision
• Strong verbal and written communication skills
• Ability to multi-task and manage multiple projects in a fast-paced environment
• Strong proficiency in Microsoft Office suite
• Ability to work some evenings and weekends as needed or required

Education and Experience:

• Bachelor's degree in arts, humanities or a related field preferred OR an equivalent combination of experience and education from which comparable and demonstrable knowledge, skills and abilities have been achieved.

• Experience working with children ages 3-18 (in a school setting) preferred
• Energetic, enthusiastic, self-starter

About the MFAH
The MFAH is an organization comprised of 600+ employees and 1,000+ docents and volunteers. The museum is more than 100 years old and ranks nationally among the top 10 art museums in exhibition space, memberships, endowments, and attendance, with 1M visitors annually. Our multifaceted institution includes multiple gallery buildings, a sculpture garden, two art schools, three eateries and two house museums for decorative arts. The encyclopedic collection numbers more than 70,000 works of art in a wide range of media. As an employer, MFAH offers a supportive, collegial and inclusive work environment and a competitive benefits package.
Position Available:
Title: Program Coordinator and Communications Liaison, Glassell Junior School
Reports to: Administrative Dean, Junior School, Glassell Junior School
Classification: Non-Exempt/Hourly
Schedule: 35-hour work week
Pay Rate: Please see "Compensation" below
Work Location: Glassell School of Art
Work Schedule
Full-time, non-exempt, hourly position, requiring a full-time work schedule of a minimum of 35 hours each week. Extensive in-person work schedule is a regular part of this role given the requirements, responsibilities and in person engagements. We understand and support work-life balance and work hard with staff to provide flexibility to support the realities of life.
Working Conditions and Other Requirements

• Must be able to work under time constraints and within established or at times, inevitable or unavoidable, changing deadlines
• Work is primarily performed in the Glassell School of Art, which is an indoors climate-controlled environment. Occasionally some engagements will include outdoor environments. May be exposed to various environmental and event related factors such as but not limited to music, and crowd noise at a high, medium or low noise intensity
• May include prolonged sitting and standing, with occasional extended walking.
• Ability to collect and analyze numerical and written data and verbal information to reach logical conclusions
• Ability to work under deadlines and sometimes changing requirements or expectations in an appropriate manner

With or without reasonable accommodation, the individual selected must have the capacity to perform effectively all essential functions. In addition to the other demands mentioned, the demands of the job may or will include:

• Must undergo and meet company standards for relevant criminal background and professional reference checks.
• Ability to successfully handle and complete multiple tasks concurrently.
• Seeing, hearing, speaking, and writing clearly in order to communicate with staff, guests and others.

Equal Opportunities for All
At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and our pledge for workplace diversity, inclusion, and excellence.
Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.
Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.
The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department:HR@mfah.org
Benefits:
The Museum of Fine Arts, Houston, offers an excellent benefits package that includes:

• Medical Insurance: Employee and dependent coverage through a choice of managed health care programs
• Dental Insurance: Employee and dependent coverage through two plan choices
• Vision Insurance: Employee and dependent coverage through a vision program
• Group health, dental and vision insurance coverage available and effective the first of the month following employment with the MFAH for this role.
• Life Insurance & AD&D: Employee coverage at no cost to the employee
• Long Term Disability: Employee coverage at no cost to the employee

The MFAH providesa generous schedule for time off under the following benefit categories:

• Paid Time Off - Used for absences from work such as vacation, illness of short duration, and personal reasons. Hours are accrued biweekly, based on employment status, length of service, and hours worked
• Reserve Time Off - Used for extended illnesses. Employees accrue up to 6 days per year, up to a maximum of 120 days
• Holidays - Full-time employees receive ten paid holidays per year
• Volunteer Time Off - The MFAH supports activities that enhance and serve the communities in which we live and work. Employees receive up to 40 hours of paid time off annually to give back and volunteer.

Other Benefits

• Staff may contribute to the MFAH Retirement Savings Plan. Eligible staff contributing to the plan may receive up to a 5% matching contribution from the MFAH after one year of service. (We also recognize prior nonprofit service which will provide for an accelerated employer match!)
• MFAH Membership - Staff receive a free Family-level membership
• Discounts - Staff receive discounts on purchases at the Museum shop and all on campus eateries and the Glassell School of Art.
• Metro commuter subsidy available upon request

Compensation:
Salary will be commensurate with the applicant's experience and the needs and requirements expressed in the job description. The MFAH has set the pay range for this job and level as a general guideline and not a guarantee of the compensation amount or salary. A salary range for this role has been set but we know additional factors may be considered in extending an offer including (but are not limited to) responsibilities of the job, education, candidate experience and unique qualifications, knowledge, skills, and abilities, the needs and requirements expressed in the job description, as well as internal equity, and alignment with market data, and any related regulations or other laws.
Application Procedure
Qualified applicants should apply online, which will be the most effective way to ensure consideration.
As a MINIMUM, application materials should include 1) a cover letter, 2) your resume or CV, and if you prefer, any other relevant materials you believe objectively demonstrate your qualifications and experience to be successful in this role.
A list of references will be accepted but not required at this early stage in the process.
Applications or letters of interest sent via mail, fax, or direct email to a staff member will not ensure consideration.