Program Coordinator

About Sepsis Alliance

Sepsis Alliance, a leading patient advocacy organization, is saving lives and reducing suffering by improving sepsis awareness and care. Through Sepsis.org (http://sepsis.org/), Sepsis Alliance Institute (http://sepsisinstitute.org/), Sepsis Alliance Voices (http://sepsisvoices.org/), Sepsis Alliance Connect (http://sepsisconnect.org/), and Sepsis Innovation Collaborative (http://sepsisinnovation.org/), Sepsis Alliance is providing healthcare professionals, the general public, and those touched by sepsis with the education, support, and advocacy to save lives and limbs. Sepsis Alliance is enacting and influencing positive change for the 1.7 million people diagnosed with sepsis each year including the 350,000 adults and 6,800 children who die in the U.S. Infection prevention is sepsis prevention. For more information on Sepsis Alliance, a GuideStar Platinum Rated and Charity Navigator Four-Star rated 501(c)3 charity, visit Sepsis.org.

Position Summary:

Sepsis Alliance is seeking a highly motivated individual to join our team of passionate professionals, as a part-time (up to 20 hours a week) Program Coordinator. Sepsis Alliance is expanding its public and healthcare professional education and training programs to improve sepsis awareness and readiness nationally. Reporting to the Community and Content Manager, and working with both the Healthcare Professional Education & Training (PET) team and the Public Education, Awareness, and Support team, the Program Coordinator will provide critical support to ensure optimal creation and distribution of educational activities for healthcare professionals across the continuum of care as well as for members of the public, including those personally impacted by sepsis.

Responsibilities and Duties

Content Management:

• Add multimedia content to Sepsis Alliance platforms.
• Review enduring activities for grammar and usability.
• Post webinar and event information.
• Support maintenance of sepsis.org website content.

Program Coordination:

• Manage Zoom links and registrations
• Coordinate schedules and documentation with presenters/facilitators
• Serve as first-line support for webinars, presentations, and support inquiries
• Coordinate email communication and reminders

Resource Creation and Management:

• Create and edit presentations and materials
• Maintain healthcare professional documentation folders and project management tools
• Maintain user feedback database and identify areas for improvement

Database and Reporting:

• Prepare data reports.
• Maintain databases for contacts, registrations, and sponsors
• Support compliance with accreditation standards
• Support Grants Manager with project reporting

Event Support:

• Support sponsors in optimizing virtual exhibits
• Coordinate deliverables for special projects with educational components

Skills and Qualifications

• Experience with community management and learning management systems, Higher Logic and Elevate a plus
• Experience with web content management, WordPress a plus
• Experience with virtual meeting and webinar software, Zoom, and Teams a plus
• Experience in continuing education for healthcare professionals
• Experience or strong interest in patient/family engagement
• Technology savvy
• Excellent written and verbal communication skills, and comfortable communicating professionally with healthcare professionals, sepsis survivors and caregivers, and business executives
• Able to exhibit empathy when working with those impacted by sepsis
• Experience working remotely preferred
• High level of familiarity with Microsoft Office suite, especially PowerPoint and Teams
• Excellent teamwork and communication skills
• Genuine interest in making change happen and doing good in the world
• Able to juggle multiple tasks and deadlines simultaneously
• Ability to work independently, and maintain project deadlines
• Interest in learning new skills and ability to suggest process improvements
• College degree with 1-3 years of experience
• Education, experience, or interest in not-for-profit work and/or healthcare a plus
• Database experience preferred, Salesforce a plus

Sepsis Alliance is committed to developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment. As part of this commitment, applicants are given the opportunity to answer equal opportunity employment questions. This protected information will only be used to evaluate our recruitment efforts through standard reporting, and will not be shared with hiring managers or other team members. Every applicant has the option not to disclose this information.

Candidates with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act, California's Fair Employment and Housing Act, and other state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal opportunity without imposing undue hardship on Sepsis Alliance. Please contact us at info @sepsis.org if you need assistance completing any forms or to otherwise participate in the application process.