NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. The Division of Academic and Student Affairs is the place to work for faculty and staff who are passionate about promoting the success of the whole student.
Resiliency and Community Support is a newly formed team that supports the student experience by aligning several programs and functions that support student well-being, sense of belonging, and promotes a supportive, safe campus environment. These professional staff facilitate NC State’s Pack Essentials program that supports students in meeting basic needs. Additionally, the team is charged with supporting signature university events such as Packapalooza and critical functions in support of student success such as follow-up on individual student inquiries, absence verification, and written student complaints. Finally, this team supports the campus resilience operations in response to emergency and crisis situations and provides critical postvention leadership.
Program Administration and Support
- Maintain program applications for students to access Pack Essentials and other student support programs.
- Provide support for the operation of the university’s Feed the Pack Food Pantry.
- Receive and process applications for Pack Essentials grants and other student support programs.
- Maintain the website for the Pack Essentials Program, the Feed the Pack Food Pantry, and other student support programs.
- Manage communication with campus partners such as Campus Dining, Financial Aid, and others to implement student assistance programs.
- Process program specific contracts to support student assistance programs in alignment with University policies, rules, and regulations.
- Support the Program Director and DASA Development with fundraising and gift stewardship for student support programs.
- Coordinate with Campus Enterprises to ensure that the Meal Share program is implemented and maintained.
- Follows requirements for confidentiality required under Family Education Rights and Privacy (FERPA).
- Supervise food pantry student workers and volunteers.
- Collaborate with the Office of the Financial Aid for the disbursement of Student Emergency Funds to ensure that other student aid is not impacted.
- Ensure financial student awards are communicated through the appropriate platform for further processing in student Financial Aid.
- Process travel, purchasing, and other expenditures for the department.
- Reconcile purchasing cards and departmental projects.
- Provides financial reports as needed.
- Provides general administrative support including calendar, meeting, and logistics support for the program director.
- Provide back-up support for the program director for community support and the assistant vice chancellor.
- Cross-train with the Program Associate for community support to ensure sufficient coverage for unit obligations.
- Other duties as assigned.
All degrees must be received from appropriately accredited institutions.
- Ability to supervise, train, and mentor student employees and interns.
- Ability to perform administrative tasks including calendar management, space reservations, meeting technology support, and meeting agenda/notes/minutes.
- Ability to prioritize tasks within a context of competing priorities.
- Ability to develop and maintain productive and collaborative work relationships in order to facilitate effective service.
- Demonstrated ability to independently create written communications that are error free and effectively articulate a purpose.
- Demonstrated ability to engage in verbal communication appropriate for the audience.
- Ability to supervise, train, and mentor student employees and interns.
- Experience working in higher education.
- Experience developing and maintaining a website.
- Experience using Google Productivity Suite including Gmail, Calendar, Sheets, Google Forms, and Google Docs.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.