Program Assistant- Transition Age Youth

Overall Scope of Responsibilities: Under close supervision, the TAY Programs Assistant II supports program managers and counseling staff in ensuring the provision of quality and cost-effective services. Responsibilities include data entry, administrative, and clerical duties with a commitment to client dignity and respect.

Required Job Standards:

1. Presence & Participation

2. Flexibility & Responsiveness

3. Accuracy & Time Management

4. Cultural Literacy

Administrative Duties:

1. Office Systems

2. Data Input/Documentation

3. Customer Service

4. General Administration

Additional Duties:

1. Create client files and program binders
2. Purchase, log, and dispense bus passes
3. Data entry of billing and program statistics
4. Petty cash, purchase orders, and deposit reconciliation
5. Fax, scan, and copy documents
6. Typing documents, spreadsheets, meeting notes, Power Point presentations
7. Assist with event planning and outreach
8. Monitor and order office supply stock
9. Order, distribute, and track gift cards and receipts
10. Perform work-related errands
11. Distribute and collect data for CalYouth survey
12. Maintain front desk entry procedures for the resource center
13. Provide reception to clients, community partners, and donors

Physical Requirements:

1. Stooping, kneeling, crouching, and/or crawling
2. Ability to lift or exert a force of up to 20 pounds
3. Repetitive use of computer keyboard, mouse, and extended time viewing a monitor

Driving Requirements: Occasionally driving agency vehicle without clients

Bilingual Stipend: Basic Verbal Proficiency in English/Spanish required

Wages & Benefits:
Our total compensation package includes a comprehensive medical and dental insurance plan for full time employees, 403(b) retirement plan, paid holiday, sick time, and 17 days of paid vacation, pro-rated for positions less than 40 hours a week.

About Us:
At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 40 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.

Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.

Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services.