Program Assistant (Flexible Scheduling Part Time As Needed)

Bright Beginnings provides services in Cuyahoga County and across the State of Ohio that support families in helping their children grow, learn, and develop to their fullest potential. Last year Bright Beginnings served over 60,000 Ohio families!

Core values include:

• Supporting families.
• Promoting early action.
• Respecting and valuing equity.
• Working collaboratively and building capacity.
• Using evidence-based strategies and measuring results.
• Ethics, integrity, and professionalism.

Interested applicants may learn more about Bright Beginnings at: https://www.escneo.org/BrightBeginnings.aspxeginnings

The Educational Service Center of Northeast Ohio (ESCNEO) is Bright Beginnings' fiscal agent and contracts with all Bright Beginnings staff. Staff are key to meeting Bright Beginnings' mission and are provided market-competitive salaries based on experience and excellent benefits that exceed industry averages. Benefits details are located at (https://www.escneo.org/Benefits1.aspx) and include:

• Health insurance (medical, dental, and vision);
• Paid time off for vacation and a generous holiday schedule;
• School Employee Retirement System (https://www.ohsers.org/);
• Life insurance;
• Access to a comprehensive employee assistance program.

Most benefits are available only to full time contracted employees.

The ESCNEO with Bright Beginnings is an Equal Opportunity Employer (EOE) and endeavors to provide the highest quality service through employing professionals selected for their competence and expertise. No one will be discriminated against on the basis of color, age, origin, race, gender, religion, marital status, military service, or disability.

The ESCNEO provides its fiscal services to Bright Beginnings in Ohio only. Therefore, only Ohio residents are eligible for any Bright Beginnings positions. Applicants must live in Ohio currently or indicate they will move to Ohio for this employment opportunity.

Summary

The Program Assistant helps to connect pregnant women and families with young children to the services and resources they need by providing diversified support which may include, but is not limited to, talking to families and processing referrals, researching and updating community resources, assisting with events and other projects, and providing general administrative duties AS NEEDED.

Experience Requirements (Skills, Knowledge, and Abilities)

1. Minimum one-year related work experience.

2. Basic skill level in Microsoft Office applications (i.e. word processing, electronic spreadsheets, databases, and presentation software), email applications, and internet usage.

3. Ability to conduct research over the phone and online using Google or other search engines.

4. Ability to maintain confidentiality and use appropriate judgment in handling information and records.

5. Ability to manage multiple tasks and assignments.

6. Ability to establish and maintain a comprehensive record-keeping system and office procedures.

7. Ability to express self effectively and concisely, both orally and in writing.

8. Ability to tactfully and effectively deal with public, staff and patrons.

9. Ability to work independently with general direction.

10. Ability to do live data entry. Data entry and keyboarding at 35 words per minute.

Education/License Requirements

High School Diploma or equivalent.

Valid Ohio Driver’s License and appropriate insurance coverage.