Program Analyst

Company overview:
With an annual budget of $2.3 billion and more than 6,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative that will meet critical infrastructure needs and make possible strategic investments that will have lasting effects on public health. Investments and improvements through this initiative will help modernize DOHMH’s foundational capabilities and data infrastructure, enabling it to partner in complex health and health care environments and, in turn, support better public health outcomes, including COVID-19. This initiative supports larger efforts to rebalance investments in public health and more equitably serve communities and populations.

The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH. This is a grant-funded position ending in November 2027.

The Office of Strategic Operations and Performance Management within the Office of the Chief Operating Officer supports the overarching strategies of DOHMH, to foster organizational alignment with those strategies, and to supplement divisional capacity as needed. It serves as a resource and partner to DOHMH leadership and other stakeholders for performance measurement & analysis and program planning & coordination.

Job description:

DOHMH has an opening for a Program Analyst. Reporting to the Executive Director of Strategic Operations & Performance Management, this position will support Agency evaluation and performance measurement & management activities to support initiatives to establish, expand, train, and sustain public health infrastructure, workforce, and data systems.

Duties:

• Support evaluations, observations, and collection of data related to implementation of infrastructure, workforce, and data systems initiatives, including the impact of performance management processes.
• Collect data through various methodologies, providing technical assistance to support relevant Divisional and Agency workgroups to assist with ongoing evaluation efforts.
• Use qualitative and quantitative methods to support evaluation projects.
• Support development of real-time evaluation(s), including developing survey instruments, cleaning data, and conducting analysis.
• Communicate evaluation results and findings to leadership and stakeholders, including by developing documents, briefs, and presentations to capture lessons learned and findings.
• Support other Agency performance measurement and management activities, including: (1) providing technical assistance and guidance to a portfolio of assigned divisions; (2) establishing data-driven, equity-centered performance measurement & management processes; and (3) developing guidance documents and protocols.

Qualifications:

• BS/MS degree in Public Health, Public Administration, or a similar field
• At least three to five years of experience working in program/grant evaluation, quality improvement, performance management/measurement, project management, and/or change management
• Experience with research, including qualitative and quantitative primary data collection methods
• Experience in synthesizing quantitative and qualitative data and presenting findings and recommendations succinctly
• Excellent communication (verbal & written) and interpersonal skills
• Strong analytical skills and ability to manage and report complex information
• The ideal candidate for this position must be a pro-active and self-motivated individual with the ability to work independently, in teams and in a highly dynamic environment with multiple stakeholders and timelines.
• Fluency in Microsoft Word, Excel, Outlook, and PowerPoint
• Salary - $94,882 - $94,882

Desired Qualities:

• Experience with project management
• Desire to grow professionally, develop new skills and willingness to work outside of comfort zone
• Ability to work with all levels of staff (including non-data staff)
• Ability to efficiently manage multiple tasks with accuracy and respond to changing priorities

Additional Information:

• This is a temporary grant-funded position ending in November 2027.
• This is a hybrid position where the individual will be required to come into the Long Island City, NY office at least 3 days a week.
• This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date.
• Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.
• This individual will be expected to work non-business hours during emergencies.

Benefits:

• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) + employer matching and discretionary company contributions.
• College Savings Plan.

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.