Production Manager

"Join Our Team: Delivering Excellence in Automotive Service and Customer Care at Timbrook Automotive!"

We are currently seeking a skilled Automotive Production Manager to lead our Collision Center operations. The successful candidate will be responsible for overseeing all aspects of production within the Collision Center, ensuring efficient workflow, high-quality repairs, and exceptional customer service. If you have a passion for automotive repair and management experience in a collision repair environment, we want to hear from you.

Key Responsibilities

• Manage daily operations of the Collision Center, including workflow planning, scheduling, and resource allocation to meet production goals.
• Coordinate with estimators, technicians, and parts department to ensure timely completion of repairs and efficient utilization of resources.
• Oversee quality control processes to ensure repairs meet industry standards and customer expectations.
• Implement and maintain standard operating procedures (SOPs) to streamline production processes and improve efficiency.
• Train, mentor, and supervise production staff to ensure adherence to safety protocols and quality standards.
• Monitor key performance indicators (KPIs) such as cycle time, repair quality, and customer satisfaction, and implement corrective actions as needed.
• Collaborate with insurance companies and adjusters to facilitate smooth claims processing and resolution.
• Maintain inventory of parts and materials, and coordinate with vendors to ensure timely availability.
• Implement continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
• Other duties as assigned.

Skills & Qualifications

• Bachelor's degree in Automotive Technology, Business Administration, or a related field preferred but not required.
• Minimum of two years of experience in automotive repair, with at least three years in a management or supervisory role within a collision repair facility.
• Strong technical knowledge of automotive repair processes and procedures.
• Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve goals.
• Proficiency in collision repair estimation software and automotive shop management systems.
• Knowledge of insurance industry practices and procedures related to collision repair.
• Ability to multitask and prioritize in a fast-paced environment.
• Commitment to maintaining a safe working environment and ensuring compliance with safety regulations.
• I-CAR or ASE certifications a plus
• Valid driver's license with a clean driving record.

Benefits

• Competitive salary based on experience and qualifications.
• Health, dental, and vision insurance.
• Voluntary benefits.
• Retirement savings plan.
• Paid time off and holiday pay.
• Employee Discounts
• Monday - Friday work week
• Collaborative work environment.

If you are a dynamic sales leader with a passion for the automotive industry and a commitment to delivering exceptional customer service, we want to hear from you!

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.