Product Manager

MG2 is seeking a talented Product Manager to join our Seattle office in our Information Technology Department!

At MG2, we value our employees with great benefits and worthwhile programs. We are proud of the many initiatives at MG2 such as our focus on Sustainability, our passion for Equity, Diversity & Inclusion, and our fifty-year anniversary celebration. We promote MG2 culture firmwide and within each of our offices through bi-weekly all-office meals, monthly recognition, happy hours, summer events, and an end of year Holiday Party to celebrate our accomplishments. People make the place at MG2 – Join our growing firm today!

The Product Manager manages the complete product lifecycle, from feature planning through implementation and launch. Focus is on execution of the product roadmap and the product tools, services and support that will improve the productivity of clients, business teams and partners. The right candidate will develop a deep understanding of the product functioning, create channels for getting customer feedback, prioritizing it, and identify ways to continuously improve the product. This is an impact role that will work cross functionally and with the leadership team to help build the right user experience. You will collaborate with a team of designers, content creators, technical staff and clients to understand their problems, design solutions and define requirements to deliver high-quality tools and services. This role allows for a high degree of ownership of the solutions you launch and the ability to make positive change every day in your customer's work life. The Product Manager also serves as a subject matter expert for the MG2 suite of apps, systems, and data products (a blend of custom development and off the shelf solutions). Work is cross functional with Program Development, Process and Communications, Rhythm of Business and Professional Services teams to build functionality supporting team and client needs. \

What your day will look like:

• Collaborate with stakeholders, PMs and designers to refine high level plans into detailed requirements for development projects.

• In partnership with internal teams, define and own roadmaps for the integration of MG2’s custom product suite and third-party solutions.

• Develop and support the firm’s global tech infrastructure that supports our products and customer experiences.

• In partnership with the COO, develop business and technical requirements management of product functionality, availability, performance and metrics.

• Make functional and technical design recommendations that best solve the business needs.

• Writing and cultivating user stories and narratives.

• Manage tickets, change requests, user stories and use cases to establish version builds with well-defined acceptance criteria.

• Manage project plans and SDLC to meet product release goals, owning a strong project managed and prioritized development environment.

• Guide process & communications teams to provide internal support, training and user guidance to studios for all areas of ownership aligned with product and release goals.

• Prioritize backlog to create a consistent stream of work for the development team that is aligned with clients changing needs and priorities.

• Validate product updates to ensure all requirements are met.

• Lead requirements sessions and be able to differentiate between requirements that add value to the whole domain and wish list items that create unnecessary complexity or silos.

• Develop the team’s rigor and adherence to best practices in SDLC and Agile practices.

• Coordinate feature release communications and technical documentation.

• Maintain regular communication with key team members and manage team communication channels - leverage this network to validate requirements and use multiple sources to confirm assumptions.

• Build 'trusted advisor' relationships with senior business leaders, as well as foster collaboration between technology and professional services teams.

• 4+ years’ experience as a Product Manager, Product Owner, Business Analyst or relevant experience.

• 4 year degree in business, marketing, and or other applicable degrees.

• 4+ years of customer-facing product development and product management, including defining, launching and optimizing product and service experiences.

• Proven ability to assess technical solutions, problem solve, perform and utilize data analytics, and develop reporting tools.

• Experience delivering technical presentations.

• Experience gathering requirements across diverse areas and users and converting them into product solutions.

• Excellent verbal and written communication skills.

• Ability to adapt quickly to changing needs and goals.

• Proficiency in project and team collaborative software systems.

• Strong plus: experience in an Agile development environment and product development life cycle

• Strong plus: experience with practice management or Architecture, Engineering and Construction industries and their lexicons.

MG2 benefits & salary

MG2 offers competitive benefits that support our employees in their life and career. This position is eligible for company benefits including but not limited to:

• Employer provided employee healthcare plan and reduced cost premium plans, life insurance, and short and long-term disability coverage.

• Paid Time Off, 9 paid Holidays, and an additional Floating Holiday.

• Employer sponsored Family Planning Program and employer Paid Parental Leave.

• Learning & Career Development opportunities.

• Employee Wellness and Employee Assistance Program.

• Participation in a 401K program including eligible company match percentage, after waiting period.

• …and many other additional voluntary benefits!

At MG2, we value our employees with great benefits and worthwhile programs. We are proud of the many initiatives at MG2 such as our focus on Sustainability and our passion for Equity, Diversity & Inclusion, We promote MG2 culture firmwide and within each of our offices through monthly all-office meals, monthly recognition, happy hours, summer events, and an end of year Holiday Party to celebrate our accomplishments together.

MG2 whole-heartedly embraces diversity, actively seek out Diverse talent that enrichens our work and our culture. Our differences, unique perspectives, and elevation of every voice and idea not only makes us stronger but are absolutely essential to designing and building truly inclusive and equitable experiences and spaces for everyone.

National Salary Ranges: $105,000 - $152,000

If position is eligible for remote status, ranges may be adjusted. Acknowledging the time employees typically spend in the role, compensation is dependent on applicable years of experience and skillset.