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Position Summary
SafeInsight is a national education research platform led by Rice University and OpenStax, in collaboration with educational institutions, and top edtech platforms. SafeInsight is redefining the education research landscape by making powerful research accessible for a wide range of scientists in order to improve learning outcomes, advance education for the public good, while prioritizing student privacy. With a strong product vision, user-centric approach, and stable funding, SafeInsight is poised to make a significant impact. This project is grant-funded, with the position's continuity dependent on ongoing grant support.
We are looking for a dynamic Product Manager III to take responsibility for the development of key components and complex feature sets that are part of the SafeInsight research infrastructure. This role involves close collaboration with engineering, user experience, and other product teams, as well as engagement with researchers, education interested parties, and experts in DEI, FEAT, and privacy. The ability to work independently, engage with diverse interested parties, and proactively take initiatives is crucial for this position.
The ideal candidate will have 5 or more years experience bringing a complex product to fruition, balancing business needs, mission achievement, and creation of impactful customer value. They will be adept at clearly communicating product goals and measures of success, developing a roadmap that reflects and prioritizes impactful user-centered goals, and managing the delivery of those goals, while maintaining a healthy working environment. They will have extensive experience working with engineering teams and user experience, and have experience gathering and using user research and data analytics to inform product development. The ideal candidate will value diversity, equity, and inclusion, and have experience translating that value into practical embodiment of those principles in team culture and product design and implementation.
Under the guidance of an experienced director, you will contribute to creating a national-scale education research platform. If you're passionate about making a difference and have a solid background in product development, we invite you to apply.
Hiring Salary : $145,000 USD
Requirements
- Bachelor's degree
- In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year for year basis may be substituted
- Three years of related experience
- Skills
- Advanced problem-solving expertise to discern intricate issues, analyze relevant information, and devise and assess multifaceted options for effective solution implementation.
- Excellent listening skills, demonstrating an ability to invite, include, and understand the point of view, experience, and concerns of people involved in or affected by a course of action.
- Communication proficiency, encompassing adept report preparation and presentation capabilities to gather information, share well-formulated recommendations, and articulate outcomes.
- Outstanding critical thinking capabilities to discern the strengths and weaknesses of alternative solutions, conclusions, or approaches to complex problems.
- Advanced ability to apply general principles to specific problems, yielding coherent and sensible answers.
- Excellent judgment and decision-making skills, incorporating a thorough evaluation of the relative costs and benefits associated with potential actions to determine the most suitable course.
- Advanced supervision skills for effective management of staff, demonstrating a keen understanding of leadership and organizational dynamics at a higher level.
Essential Functions
- Strategically plans, orchestrates, and oversees the analysis and examination of elevated-level business processes, functions, organizational structures, and teams.
- Offers consultation and expert guidance to supervisors, managers, and other key interested parties [5] on technical, systems, or process-oriented matters, demonstrating a high level of proficiency.
- Engages in in-depth discussions with managers and conducts comprehensive business process studies, contributing insights into business strategies, practices, and policies.
- Conceptualizes and formulates models and practices that underpin well-informed business decisions, demonstrating a sophisticated approach.
- Identifies best practices and recommends enhancements to existing practices, ensuring alignment with organizational goals and objectives.
- Evaluates, analyzes, generates, and advocates solutions aimed at optimizing business processes and elevating overall operational efficiency.
- Actively participates in the conceptualization and modification of both business and IT systems, ensuring strategic alignment and efficiency.
- Takes charge of project planning, encompassing change management and technical implementation, with a focus on comprehensive and effective execution.
- Assumes a leadership and advisory role, leading teams, mentoring staff, and providing insightful advice to senior leadership, contributing to organizational excellence.
- Performs all other duties as assigned
Additional Functions
- Define and communicate your product's goals and key metrics of success.
- Ensure goals align with SafeInsight business goals, customer and interested parties' needs, FATE, DEI, and privacy values, and the capabilities of your team.
- Lead customer and interested party research and incorporate insights into product.
- Use quantitative data and user research/feedback to inform product hypotheses and drive business outcomes.
- Work with FEAT advisors, product and tech advisors, privacy and legal professionals, and DEI personnel to inform product features and team practices.
- Build and manage the roadmap for your product.
- Create and maintain clear design briefs and product requirement documentation for engineering and design teams.
- In partnership with the product team, orchestrate product work and deliver products in alignment with key business goals.
- Partner with an engineering manager to ensure that product features and goals align with technical requirements for SafeInsight, the need for quality and maintainability, and the capabilities of the team.
- Prioritize product features and enhancements using data-driven decision-making based on key metrics of success for your product.
- Communicate the product strategy, roadmap, priorities, and progress toward goals, throughout the organization to ensure alignment from leadership, to engineering to marketing to customer success.
Preferences
- Experience with educational research infrastructure.
- Experience working collaboratively with engineering managers and user experience.
- Deep appreciation of the essential value of diversity, equity, and inclusion, and experience building in practices to improve and sustain diversity, equity, and inclusion.
Workplace Requirements
We're proud to offer a fully remote work environment, giving you the freedom and flexibility to maintain a healthy work-life balance. Our main requirements are a stable internet connection, a quiet space for work calls, and work hours in US time zones. For team building and collaboration, travel for occasional in-person meetings is encouraged.
Rice University HR | Benefits
https://knowledgecafe.rice.edu/benefits
Rice Mission and Values
Mission and Values | Rice University
Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.
Faculty and staff are expected (but not required) to have completed a full vaccination series for COVID-19 (currently defined as full course COVID-19 Vaccine (typically two shots of a WHO-approved COVID-19 Vaccine or one J&J) and a COVID-19 booster. Rice does not require documentation for COVID 19 vaccination at this time for faculty and staff. More information can be found here: https://coronavirus.rice.edu/policies
