Process And Administration Manager

Role requires a detail-oriented individual to fill the role of Process and Administration Manager. This position is responsible for evaluating, refining, and optimizing internal processes, establishing standard operating procedures, overseeing administrative tasks, and managing organization and file structure within the division

• • Analyze existing internal processes to identify areas for improvement.
  • Develop strategies and initiatives to streamline workflows and increase efficiency.
  • Collaborate with department heads and staff to implement process enhancements.
  • Continuously monitor and evaluate the effectiveness of implemented changes.
  • Oversee the development of comprehensive SOPs for key operational processes and tasks.
  • Ensure SOPs are documented clearly and accurately.
  • Communicate SOPs to relevant stakeholders and provide training as needed.
  • Regularly update SOPs to reflect changes in processes or best practices.
  • Oversee day-to-day administrative activities within the division.
  • Manage administrative staff and assign tasks accordingly.
  • Ensure timely completion of administrative tasks, such as scheduling meetings, handling correspondence, and maintaining records.
  • Identify opportunities to automate administrative processes where possible.
  • Establish and maintain a structured filing system for all divisional documents and records.
  • Ensure consistency and accuracy in file naming conventions and folder structures.
  • Implement measures to safeguard sensitive information and ensure compliance with data protection regulations.
  • Train staff on proper document management practices and provide ongoing support.

• Bachelor's degree in Business Administration, Management, or a related field (preferred).
• Proven experience in process improvement, preferably in a managerial capacity.
• Familiarization with ISO standards and implementation.
• Strong analytical skills with the ability to identify inefficiencies and develop effective solutions.
• Excellent organizational and project management abilities.
• Proficiency in document management software and office productivity tools.
• Effective communication and interpersonal skills.
• Attention to detail and a commitment to accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.