Address
Form of work
SalaryBUSINESS PROCESS ANALYST
Business Analysis - Process Analysis - process improvement - documentation
The Business Analyst works as part of a cross-functional team to perform business analysis of processes and identify process improvements and documentation.
Essential Job Functions
keywords: Human resources; employee onboarding; business analysis; documentation; training
Business Analysis - Process Analysis - process improvement - documentation
The Business Analyst works as part of a cross-functional team to perform business analysis of processes and identify process improvements and documentation.
Essential Job Functions
- Develop and revise existing process and training documentation according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
- Collaborate with teammates to understand existing process in order to develop complete and accurate training and reference documentation.
- Assist with the development of training documentation to support an effective onboarding program.
- Complete process reviews, model business process, and develop process maps and ensure processes and system solutions work across lines of business.
- Ensure that system and tools are adequate and properly utilized. Propose and develop enhancements as necessary and develop supporting business cases to justify change.
- Manage assigned projects to completion, ensuring that all activities are coordinated and completed on time and within budget.
- Track and report project progress, developing methods and procedures to monitor critical project issues.
- Ensure proper and effective communication regarding process changes. Develop and deliver training as necessary.
Education/Certifications - High school diploma or equivalent
- Bachelor’s Degree in Business or related field preferred
Experience/Minimum Requirements - Minimum of 1-3 years of experience in business process analysis and writing process documentation
- Possess a thorough understanding of established process development and improvement
- Strong Microsoft Office skills. Experience with SharePoint and Visio a plus.
Other Skills/Abilities - Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Strong analytical skills required, including a thorough understanding of how to interpret business needs and process
- Ability to build and maintain relationships across cross-functional teams and to work effectively in a matrix organization
keywords: Human resources; employee onboarding; business analysis; documentation; training
