Address
Form of work
SalaryFM Tennis is currently seeking experienced Pro Shop Attendants for the Valencia Grand Racquet Center. Pro Shop attendants are responsible for the delivery of excellent customer service to all members and guests of Valencia Grand. Pro Shop attendants will be responsible for member relations, court and lesson booking, as well as administrative tasks.
Pro Shop Attendants report to the Director of Racquets, and assists in greeting and welcoming members, enforcing building policies and procedures, and handling Point of Sale transactions involving tennis/pickleball lessons and classes. Pro Shop Attendants are the first point of contact for the racquets program and will be held to the highest standard of professionalism.
Requirements include a background in customer service with an emphasis in a sport or fitness facility. A tennis/pickleball background is preferred yet not required. This individual must possess the ability to work with others and to think creatively.
Duties:
- Uses "Play By Point" for tennis court reservations
- Assists Director of Tennis as required
- Always maintains a professional appearance
- Follows customer service guidelines and protocol
- Greets residents, answers phone and takes messages
- Orders office supplies and maintains inventory records
- Respond to emails in a timely fashion
- Reserves court time
- Records daily sales
- Collect guest fees
- Ensure Pro-Shop is neat and organized
- Acts as salesclerk
- Ensures that payment is collected for all services provided
Pro Shop Hours are Monday-Sunday 8:00 a.m. - 11:00 a.m. and 5:00 p.m. - 8:00 p.m.
As a Pro Shop Attendant, you will be the first point of contact for our guests. Your friendly demeanor, excellent communication skills, and attention to detail will ensure a positive guest experience.
Please note that this position may require working evening shifts, weekends, and holidays.
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Expected hours: 15 – 20 per week
Shift:
- Evening shift
- Morning shift
Work Location: In person
