Principal Product Manager - Promotions

Job Description
Why WFM:
A career at Whole Foods Market is more than the work you do; It's about your impact within your community, your personal growth, and the impact you will have on a world landscape. Our purpose is to nourish people and the planet. We are a purpose-driven company that aims to set standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market. From our impactful foundations to our legendary quality standards, you will be on the frontlines of inspiring positive change and growth. We are more than a grocery store. What starts here changes the world...for the better.
About the role:
Are you interested in driving innovation in the grocery space? The Merchandising Support Product Team is looking for a driven Principal Product Manager (PM) to lead the product roadmap in our Promotions Management domain at Whole Foods Market. Our team is laser-focused on innovating on behalf of our customers and expanding Whole Foods Market's reach and impact. This is an exciting opportunity to lead the charge across tech, UX, analytics, and business stakeholders to deliver meaningful business capabilities and outcomes.
You will:

• Leads the build-out of new applications.
• Owns the translation of business intent, customer needs, and/or technical direction into clear, concise, well-documented business requirements or product backlog for one or more complex applications (or a product family) spanning one or more technical domains.
• Bridges conversations between business users and development teams using knowledge of complex business processes and technical integration spanning one or more business domains.
• Develops longer-term (12 months or more) product roadmap, ensuring product development plans align with and support stakeholder business and application objectives.
• Identifies, describes, and continually evaluates end user personas, target users and/or user journeys and aligns solution delivery to their business and quality needs.
• Partners with business to develop business case for new or existing solutions with supporting documentation, gain stakeholder support and approval, and acquire necessary resources.
• Monitors industry trends, stakeholder satisfaction, usage trends, and related metrics to identify product / process improvement opportunities.
• Influences strategic thinking across the organization, ensuring cross-functional and cross-product collaboration and integration.
• Provides inputs to financial models (i.e. TCO, ROI) for new candidate initiatives; assists budget owners in translating to quarterly forecasts.
• Supports management of budget and reports on actual capex and expense.

What you will bring:

• Advanced knowledge of and experience with custom and packaged/SaaS software design tools and development methodologies and ability to mentor junior team members.
• Working knowledge of complex technical and integration architecture patterns.
• Advanced knowledge of application deployment and support processes and tools.
• Advanced knowledge of product analytics tools, tagging approaches, and accurately interpreting metrics.
• Experience developing, publishing, and achieving product roadmaps.
• Knowledge of designing, segmenting, and recruiting for user testing, A/B testing, interviews, and user surveys and supporting tools.
• Experience synthesizing user testing outputs to create actionable insights.
• Able to effectively present technical information and tell impactful user stories and respond to questions in both one-on-one situations and group meetings.
• Able to play a key and influential role working with others, in groups, in cross-functional settings and with diverse stakeholders internally and externally.
• Advanced knowledge of software engineering practices; advanced experience with developing software products and technologies.

Education & Experience:

• BA/BS degree and 6-8 years' relevant experience OR equivalent combination of education and relevant product management experience
• MBA preferred

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
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