Job description
In this role you will identify new improvement opportunities, define business and technical requirements, and partner with software engineering teams to develop, test, & complete plans. You will lead design & development efforts by conveying a vision to the team, outlining requirements in a product backlog, and prioritize it based on business value. This position requires you to perform traditional Product Owner responsibilities in a Scrum team, including writing user stories and acceptance criteria. You will dive deep into the data, becoming a subject matter expert in our key performance indicators. You will develop a solid understanding of the team’s existing technical implementations and operational processes, and use that knowledge combined with data-driven insights to build informed requirements for new customer-facing features, product enhancements, and improvements. You will establish strong working relationships with engineering teams, designers, and business partners across the company. It is crucial that you are able to efficiently communicate technical concepts to both software developers and non-developers / business partners. You’ll need to plan and implement data-gathering activities to ensure the product is meeting customer and business needs. Able to handle sophisticated, critical, & constantly evolving assignments. You will investigate, test, and deliver new technical solutions to help power self-solve opportunities for customers seeking resolution to an issue or seeking to learn more about their Apple products.