Principal Business Operations Manager, Sonos Radio

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.
In this role, you'll be the leader of Sonos Radio's strategic partnerships and oversee all team operations. You'll spearhead our relationships with our content and media partners to realize improved business outcomes and create scalable mechanisms between internal and partner stakeholders to maximize the impact of our content. In addition, you'll help the team navigate ambiguity, with an eye toward organizational health and team culture. You'll work across teams, helping to close gaps, encourage collaboration and drive efficiencies. This role will report directly to the General Manager.
What You'll Do:

• Lead the day-to-day business relationships with all of Sonos Radio's partners.
• Measure and track the impact of each partnership, developing and maintaining regular business reviews with each partner to monitor progress and growth initiatives.
• Manage the Sonos Radio team's operating rhythm, bringing high levels organization and efficiency.
• Build scalable mechanisms to support business and program operations.
• Lead contract negotiations and commercial term definition with our key partners.
• Partner with our finance and data teams to measure and track Sonos Radio's OKR performance and enable informed and insightful business influencing decisions.
• Support the effectiveness and efficiency of the Sonos Radio Leadership Team by facilitating key discussions & decisions while offering an independent perspective with a strong truth-seeking bias.
• Monitor, review and report out on high priority projects and initiatives.
• Cross functional project management for content operations.
• Build operating model for ensuring consistent cross-functional and partner alignment on content priorities
• Develop content promotions playbook in alignment with internal stakeholders and external partners, enabling impactful, programmatic content activations

What You'll Need:
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we strongly encourage you to apply if interested.
Qualifications

• An understanding of the music industry and the dynamics of streaming platforms.
• Experience in content development and/or production in the audio or music space.
• Experience in developing strategic partnerships in a complex business environment.
• Experience working with teams managing projects, programs, and initiatives that require cross-functional collaboration.
• Strong analytical skills and ability to synthesize quantitative and qualitative information concisely into strategic recommendations.
• Experience crafting and negotiating partnership terms and contracts.
• Working knowledge of or hands-on experience in consumer electronics at the intersection of hardware and software.
• Strong analytical mindset and a desire to find actionable insights through data. Working knowledge of Tableau is a plus.
• Strong relationship builder across various functions and levels. Skilled collaborator.
• Ability to turn unstructured problems into manageable plans and recommendations.
• Effective team player who can meet project deadlines with exceptional attention to detail.

#LI-DNI
At Sonos we consider a wide range of factors when determining compensation, which may lead individual compensation to vary depending on job related qualifications, skills, and experience. All full time employees are eligible for merit increases, discretionary bonuses, and equity. Our job postings may span more than one career level and the base pay range may be modified in the future based on changing market conditions. The starting base pay for this role for all US candidates is between:
$172,000 and $191,400
Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.
We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

• Medical, Dental, and Vision Insurance
• A 401(k) plan with company matching and immediate vesting
• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required
• 80 hours of sick time upon hire, refreshed annually
• Up to 12 paid holidays per calendar year
• 12 weeks of paid Bonding Leave following the birth or adoption of a new child, plus up to an additional 12 weeks of Medical Leave for birthing parents under our Short Term Disability policy
• Company-paid Disability, Life, and AD&D Insurance
• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
• Mental health benefits to support your holistic well-being
• A generous employee discount program & Sonos Radio HD - on us!

For a holistic overview of our benefits, please visit sonosbenefits.com.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.
Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Follow the links to review the EEO is the Law poster and its supplement. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.