Prep And Hiv Benefits Coordinator And Linkage Navigator (Annual $59,000 - $65,000)

Organizational Summary

San Francisco AIDS Foundation (SFAF) envisions a future where health justice is achieved for all people living with or at risk for HIV. Ultimately, we strive for a day when race is not a barrier to health and wellness, substance use is not stigmatized, HIV status does not determine quality of life, and HIV transmission is eliminated.

Our mission is to promote health, wellness, and social justice for communities most impacted by HIV through sexual health and substance use services, advocacy, and partnership.

Our strategic plan includes an articulation of its five key values, which are the foundation for its work and its employees:  Justice, Dignity, Courage, Leadership and Excellence. We need passionate agents of social change, vanguards of public health, and practitioners of racial justice to join our fight.

Position Overview:

The Benefits Coordinator and Linkage Navigator is a resource to support persons seeking access to various HIV related health services, including linkage to HIV treatment, support and prevention. This position will support people in understanding and applying for public and private benefits, accessing medical care and medications, and maintaining benefits already received. The role works with people living with HIV to facilitate access to HIV primary care and other support services. This position will be an integral part of the sexual health team. All Benefits Coordinators serve as HIV testing counselors in the clinic, Covered CA Certified Enrollment Counselors, Notary Publics, AIDS Drug Assistance Program (ADAP), and PrEP Assistance Program (PrEP-AP).


Essential Duties and Responsibilities:
 

• Benefit Support: Provide counseling and advocacy to clients in need of assistance accessing PrEP, nPEP, Interim ART, RAPID, and comprehensive medical care. Coordinate client participation in benefits programs such as Patient Assistance Programs, Medi-Cal, Medicare, Healthy San Francisco, Covered CA, ADAP/PrEP-AP and other insurance programs.
• Linkage Support: Coordinate with external agencies to find medical homes for individuals living with HIV for long term care. At times, the navigation process will resemble case management to address external barriers and solutions and counseling/coaching to addres internal barriers and solutions.   
• Documentation: Maintain concise documentation and service notes according to departmental standards, including chart notes, access timelines, linkage confirmations, and refill timelines.
• Adherence and Access Counseling: Conduct phone and email based follow up and referrals to ensure access to appointments and medication.
• Collaboration: Respond to referrals from SFAF programs and other external agencies by conducting an intake to identify the barriers that obstruct the client in maintaining effective engagement with their medical care and treatment. Work with the nursing team to ensure proper treatment and follow up.   
• Education and Outreach: Serve as a community leader in PrEP / HIV advocacy and education through community talks, workshop facilitation, boot camp trainings, shadowing partner sites, and outreach to target groups.
• HIV/HCV/STI Testing Counseling: Provide client centered HIV/HCV/STI counseling services.

Essential Qualifications:
 

• Knowledge of HIV, HCV and STI prevention, transmission and epidemiology.
• Ability to discuss HIV, HCV, and STI risk and harm reduction strategies.
• Ability to discuss sex and sexuality comfortably.
• Working knowledge of the harm reduction model.
• Knowledge of specialized benefits, such as COBRA, Medi-Cal, Medicare Parts A, B and D, and private medical insurance.
• Knowledge of the San Francisco Department of Public Health Community Health Network and HIPAA compliance.

Supervision:  N/A

Physical Requirements and Work Environments:

Skill in operating equipment such as a personal computer, copy machine and telephone system.  Ability to perform routine bending, stooping, twisting, and reaching. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may have exposure to blood borne pathogens and other infectious agents


Education and Experience: 
 

• Highly Regarded: Bachelor’s/Associate’s degree (preferably in a field relating to health education, health sciences, sexuality, social sciences, etc.) with 3 years of relevant experience; or GED or high school diploma with 5 years of relevant experience. Relevant experience in both cases may include, without limitation, providing services in either a work or volunteer capacity to communities of color, LGBTQ communities, MSM populations, persons living with disabilities, queer youth, low-income individuals, people who use substances, and/or other marginalized populations. Experience need not have been on a full-time basis.
• Highly Regarded: Current California Certification as an HIV Counselor (can be obtained within 6 months of hire as part of onboarding process).
• Work or volunteer experience in health education, sexual health, health insurance navigation, and/or PrEP preferred. 
• Highly Regarded: Bilingual English with Spanish, Portuguese (Brazilian), Cantonese and/or ASL preferred.

This position will have access to protected health information (PHI) and may only access, use or disclose the minimum information necessary to perform their designated role on behalf of San Francisco AIDS Foundation, regardless of the extent of access provided.

Work Environment:

This position is primarily located at 470 Castro Street, San Francisco, however it may occasionally require traveling to other office locations or off-site meetings as required by the job. Role may include evening and weekend coverage.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

EMPLOYEE BENEFITS:

SFAF is proud to offer a comprehensive benefits package for our full-time employees. These include:

Vacation + Leave
24 days of combined Paid Time Off/Sick Time Off for the first two years of employment
29 days of Paid Time Off/Sick Time Off after two years of employment
14 paid holidays per year

Retirement
403(b) Plan – SFAF matches employee contributions (1 to 1) up to 3% of salary

Health Coverage
Flexible Spending Account to set aside employee pre-tax dollars for unreimbursed medical and dependent expenses.
Medical insurance - premium fully/partially paid by SFAF for employee (Kaiser Permanente HMO, Sutter Health Plus HMO)
Vision insurance – premium fully paid by SFAF for employee (MetLife)
Dental insurance – premiums fully/partially paid by SFAF for the employee (MetLife Insurance)

Employee Sponsored Care
Plume - Gender Affirming Care
Care.com – Family care benefits
Maven – Family Forming benefits

Life Insurance + Disability + Family Leave
Life Insurance and AD&D insurance – Employer Paid: 100% of salary, up to $100K (MetLife)
Long term disability insurance (MetLife)
Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA), Pregnancy-Related Disability Leave (PDL), as applicable

Equal Employment Opportunity Statement:

The San Francisco AIDS Foundation is an Equal Opportunity employer. We actively seek applications from people living with HIV/AIDS, people with disabilities, women, LGBTQ individuals and people of color.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Application Process:

Please visit our careers page at:
http://www.sfaf.org/about-us/careers/

POSITION OPEN UNTIL FILLED
NO PHONE CALLS PLEASE