Benefit/401K/Cobra Coordinator

*Hybrid Role*

Corporate Office Location: Los Angeles, CA (looking for Los Angeles based candidates)

MMCHR (www.mmchr.com) has been the premier Human Resources Outsourcing (HRO) and Human Resources Consulting provider since 1983. MMChr’s focus and expertise lie in regulatory compliance, specifically labor law compliance, risk management and HR best practices. MMChr is currently expanding and looking to add experienced, energetic and enthusiastic individuals to our expanding team.

MMChr is seeking a Benefits/Cobra/401K Coordinator to join our top notch Team. Successful candidates will exude great pride in their work, welcome challenging assignments while viewing them as opportunities for continued learning and personal growth, be extremely detail orientated, have excellent communication skills both verbal and written, be able to excel in a fast paced, challenging environment and possess superior customer service skills.

The primary responsibility of this position is assisting clients with all benefits related needs which includes:

• Answers telephone inquiries of clients, employees and vendors regarding benefit information.
• Assist with processing of enrollments, changes and terminations for clients specific to plan options.
• Inputs client and employee benefit deductions as appropriate.
• Assist in the Open Enrollment process of our benefit plans for all clients, including preparation of enrollment packets to employees, collecting forms and processing data.
• Assist with benefit deduction audits on a pay period basis.
• Assist the Benefit Reconciliation Clerk regarding any billing or enrollment changes, terminations, new additions or discrepancies on plans as needed.
• Assist manager to create and maintain documented department procedures and processes.
• Provide employees with information of current plan options.
• Assist in Cobra and Leave of Absence administration
• Process COBRA election notices, premium payments, and terminations.
• Ensure timely and accurate notifications to eligible individuals regarding their COBRA continuation rights.
• Maintain detailed records of COBRA elections and communicate effectively with participants, employers, and insurance carriers.
• Manage the COBRA premium billing process, including collecting payments and tracking delinquencies.
• Reconcile COBRA accounts and generate reports as needed.
• Address inquiries from participants and employers regarding COBRA eligibility and continuation options.
• Stay up-to-date on relevant COBRA regulations and best practices.

401K Administrative responsibilities:

• Plan Management: Oversee all aspects of the 401(k) plan, including eligibility, contribution limits, vesting schedules, and investment options.
• Compliance: Stay up-to-date on complex ERISA regulations and ensure the plan operates in accordance with federal and state laws. Conduct regular testing to guarantee the plan doesn't discriminate against any employee group.
• Enrollment & Education: Facilitate employee enrollment in the plan, answer their questions, and provide educational resources to help them make informed investment decisions.
• Administration: Manage day-to-day operations, including processing contributions, loan requests, and distributions. Reconcile accounts, generate reports, and liaise with the recordkeeper and investment provider.
• Participant Communication: Clearly communicate plan details and updates to employees, ensuring they understand their options and benefits.

Required knowledge, skills, and abilities;

• 2+ years related experience and/or training; or equivalent combination of education and experience
• Excellent communication skills
• Experience with Microsoft Office, Lotus Notes, and UKG Ready (HRIS software)
• Experience with preparing reports
• Ability to work accurately and effectively
• Ability to perform complex administrative tasks involving use of independent good judgment
• Ability to maintain confidential client and employee data and information
• Bilingual (Spanish, a plus but not required)

If the role above sounds like to right fit for you, we invite you to apply.

MMChr offers an excellent work environment with a competitive pay and benefits package. The Benefits Coordinator position is a full time position.

MMChr is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Los Angeles, CA 90048