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SalaryPosition Title:Pre-Owned Sales Consultant
Locations: Delray, North Lake, and West Palm Beach
JOIN OUR Schumacher Family
Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to its customers and the community. We have an obligation to deliver the very best experience to our customers. With a strong focus on customer service, we have grown to be one of the top brands in South Florida. Schumacher carries a wide variety of vehicles, including Lincoln, Volkswagen, Infiniti, Volvo, Subaru, Chrysler, Dodge, Jeep, and Ram to name a few. Through this growth, we’ve never lost track of what made us successful for over 50 years: a strong focus on putting our customers and community first in everything we do.
We are looking for dedicated, motivated, and top talent. Our philosophy is to always promote from within and advance and reward hard-working individuals. We offer the best compensation in the industry here in South Florida, and excellent benefit packages for our employees.
Why Choose Us? Here's just a few to mention…….
- Brand Icon Company in business for over “52 years."
- Comprehensive Health Benefits Program to include - Low rates for high and low deductible medical plans with United Health Care a nationwide carrier; Met Life Dental Insurance; Met Life Vision Insurance
- Free Basic Life Insurance
- Supplemental Insurance (STD/LTD, Life Insurance, Legal Consultative Services, Health Savings Account)
- Employee Assistance Program (Consulting Services, Work/Life Balance Support)
- 401K Savings and Retirement plan with company match
- Paid Time Off to include vacation time, sick time, major holidays, bereavement leave
- Family Fund, a company contribution to support employees with medical hardships
- Degrees at Work Program; earn your Bachelor’s or Master’s degree along with books for FREE at our Delray location
- Discounts to our employees on vehicles, service, and parts
- Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
If you are looking to make a difference and want to join a family company that appreciates and cares for its employees by rewarding hard work and commitment, Schumacher is the place.
Position Description:
The Sales Consultant sells/leases new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.
ESSENTIAL JOB RESPONSIBILITIES
- Satisfies the transportation needs of used-vehicle purchasers.
- Approaches, greets and helps or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.
- Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.
- Provides thorough product information and demonstration to all prospects.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.
- Exhibits a high level of commitment to customer satisfaction.
- Utilizes dealership sales control and follow-up system.
- Knows and understands the federal, state and local laws which govern retail auto sales.
- Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
- Knows and understands equity and values and can explain depreciation to the customer.
- Ensures that the sales manager has an opportunity to meet each customer.
- Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).
- Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.
- Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
- Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Schedules first service appointment.
- Follows up on all post-delivery items, tag/title work, “we-owes,” and special requests to be sure that all customer expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development and follow-up system.
- Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.
- Attends sales meetings.
- Helps with the used-vehicle inspection process.
- Helps to keep the used-vehicle department neat and clean.
- Maintains a professional business appearance.
- Writes complete sales orders and processes paperwork in accordance with established dealership policies.
- Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Other tasks assigned by Management
WHO ARE WE LOOKING FOR?
- A professional with the ability to read and comprehend simple instructions, short correspondence, and memos.
- A professional with the ability to ready and interpret documents.
- A professional with the ability to write routine reports and correspondence.
- Proficient computer skills and attention to detail.
- Excellent written and oral communication skills.
- Ability to work a six (6) day work week.
- Ability to work weekends and holidays.
- Positive attitude.
- Strong work ethic.
All applicants must pass pre-employment testing to qualify for employment.
Pre-Employment testing includes a background check and drug testing.
Schedule:
- 8-hour shift
- Day Shift
Education/Requirements:
- High school or equivalent
Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary:
$75,000.00 to $100,000.00 / Annual
