Practice Manager Ii (Cme)

Salary: $65,000-$66,000 Salary DOE

California Medical Evaluators (CME) and California Medical Legal Specialists (CMLS) are affiliate companies of MDpanel

MDpanel Mission:

Develop, support, and advance the preeminent community of physicians for the efficient delivery of medical opinions to those in need.

MDpanel Vision:

Become the undisputed, gold standard for the delivery of world-class medical opinions where passionate employees and unparalleled technology support all stakeholders with perfect efficiency.

 MDpanel Core Values:

Make Physicians Lives Easier

Shoulder all administrative tasks and make clinical tasks easier to optimize clinicians’ time

Deliver Unparalleled User Experience for Stakeholders

Utilize technology and empower our employees to provide an elevated user experience for clinicians, carriers, and patient advocates

Think Big, Start Small, Move Fast

Build a mindset of perpetual innovation rooted in pragmatic bets that matter

Help the Patient

Deliver objective, well-informed, and comprehensive opinions so patients receive the appropriate level of care for their specific needs

Embrace the Pace

Make higher-quality, situationally-appropriate decisions palpably faster than our peers

Support Each Other

Accept accountability for and positively contribute to our community of support and respect for our fellow employees

Position Summary: 

Practice Manager II (PM II) employees play a very vital role in California Medical Evaluators. PMs are assigned specific physicians and are responsible for coordinating successful evaluations from start to finish. The PM II will act as the primary liaison between physicians, attorneys and insurance adjusters involved in workers’ compensation and other medical legal cases. It is the PM II responsibility to assist the doctor in navigating the Medical Legal system, so the Physician can successfully author a report on an injured worker or other medical legal case and build a solid reputation in the medical legal industry. 

It is important to know that each case has real life consequences for the injured worker and the physician. As the Physician Manager, you have the power to assist the doctor, the injured worker, the attorneys, and the insurance company by ensuring a smooth evaluation. Additionally, each case represents a significant amount of potential income for the doctor, CME, and the applicant. Therefore, each case should be handled with great care. 

Essential Duties and Responsibilities: 

• Successfully manage a group of medium to high volume physician QME practices 
• Primary point of contact for assigned physicians for all CME and QME needs 
• End to end case management for evaluations: validating accurate schedule coordination, validating evaluation day preparation, and ensuring report procurement
• Generate and analyze data/reports to help manage the physicians QME practice  Maintain and grow physician relationships 
• Manage relationships with law offices and attorneys 
• Identify and present areas of opportunity that will help maximize listings for each assigned physician 
• Facilitate new physician onboarding and training 
• Facilitate monthly, bi-monthly or quarterly physician partner meetings 
• Oversee that physician schedules and Evaluation Day Checklists are executed accurately, timely and are within department goals 
• Problem solve through any day-of evaluation issues and help mitigate any obstacles prior to the evaluation
• Proactively monitors scheduling que to ensure department goals are met and assigned physicians schedules are maximized 
• Proactively monitors rescheduled evaluations and cancellations, identifies ways to fill-in gaps 
• Assists in the coordination of any post evaluations functions 
• Updates, reviews and acts on status and dashboard reports 
• Assists in the training and development of new department team members 
• Manages relationships with vendors and CME departments
• Actively engage with all members of the CME team, including vendors
• Excellent written and verbal communication
• Eager to collaborate with others and respect their feedback
• Coordinates a multitude of daily inputs to successfully and seamlessly provide excellent service
• Manages all routine assignments with little to no supervision or follow-up

Qualifications: 

• 3-5 years’ experience in a busy healthcare, legal, clinic setting or similar background.  
• Bachelor's Degree or Equivalent Experience 
• Proactive mindset
• Strategic thinker
• Excellent interpersonal skills
• Spanish proficiency a plus

remote work