Practice Management Coordinator Post Acute Care Services

Kaiser Permanente/ The Southeast Permanente Medical Group (TSPMG) is looking for a Practice Management Coordinator, Post-Acute Care Services team member. He or she supports operations and projects for departments within the Care Continuum, specifically Post-Acute Areas such as Skilled Nursing Facility Operations (SNF) and others as assigned, Geriatric Medicine, and Palliative Care (Inpatient, Outpatient and Home-Based Care).
Key responsibilities include: 1) Assisting in the management of projects and efforts focused on improving efficiency and performance in and across clinical departments; 2) Managing and leading projects independently; 3) Helping with the development and ongoing monitoring/management of operational dashboards and visual boards; 4) Partial management of providers' schedules and coordinating schedule changes with internal functions; 5) Preparing and submitting administrative forms and documentation in support of clinical operations, provider practice, and provider onboarding; 6) Supports department by conducting data analysis, assisting with process audit activities, schedules meetings and performs other general administrative & office duties, coordinating with business operations, nursing staff and physician leaders to support the daily needs of the departments.
Job Function will be 60% Project & Operations Management, 30% Executive/Administrative Support, 10% Physician Schedule Management/Assistance
The ideal candidate must have a BA/BS degree or equivalent combination of education and experience.
Additional Minimum Work Experience and/or Qualifications:

• 2-4 years relevant experience
• Excellent organizational skills
• Excellent written communication skills
• Experiencing developing presentations for professional and executive audiences
• Proven project management experience
• Comfort gathering and organizing data - demonstrated analytical ability
• Collaborator and ability to establish and maintain positive, professional relationships with team members and stakeholders across functional areas
• Demonstrated critical thinking and problem-solving skills

Preferred Work Experience and/or Qualifications:

• Work experience in health care preferred
• Proven track record of achieving objectives through motivating and supporting teams
• Proficient with the use of Excel, PowerPoint and Word

Major Responsibilities/Essential Functions:

• Work with Senior Business Operations Manager; assist in managing projects and initiatives relating to day-to-day operations of assigned departments as well as organizational and department-specific priorities.
• Lead and manage assigned projects independently. Project management includes but is not limited to developing and maintaining project plans, providing communications to team members and leaders, and maintaining organized project artifacts and documentation.
• Assist in the development and maintenance of department dashboards and visual boards, to include working with analytics team to conceptualize end-product, or make updates as needed or requested by department leaders. Routinely monitor dashboards and communicate trends, red flags, or inconsistencies in the data.
• Support assigned departments and department leaders with data gathering and organization. Conduct basic data analysis and presentation. Prepare presentations, communications, and meeting agendas among other duties to support the operations team and clinical departments.
• In collaboration with Business Operations Managers and department Chiefs, provides end-to-end management of provider schedules ensuring the accurate and timely development and publication of provider appointment schedules.
• Coordinates changes to schedules with internal stakeholders and functions. Helps to identify changes to schedules that improve provider efficiency.
• Support FTE management process by entering Multi-Action Personnel (MAP) forms and reconciling budget and department FTE records.
• Review and enter all invoices in OneLink.
• Provide administrative support (calendar management, meeting coordination, travel arrangements, etc.) to department leaders as needed and requested.
• Assist with developing and ongoing management of providers' schedules, including night call, nocturnal coverage, day rounding, palliative care, jeopardy call, CMC coverage as well as processing of leave requests, etc.
• Order office supplies for assigned departments & teams and keeps offices adequately stocked.
• Schedule meetings to include coordination and ordering of lunches if required for assigned departments & teams.
• Record, type, and reconcile minutes for all meetings as requested.
• Content Management of the team communication vehicles (e.g., One Note sites, MS Teams sites, Intranet Microsites).
• Liaison for the maintenance of all office equipment, phones, pagers, and IT for the assigned departments & teams.
• Provides operational support to assigned departments & teams.

The Southeast Permanente Medical Group (TSPMG) is one of Georgia's largest independent, physician-owned, multi-specialty medical groups. More than 600 physicians and 200 associate practitioners work together in a unique integrated care model to provide high-quality care to over 315,000 Kaiser Permanente members. Care is delivered at 26 medical offices featuring state-of-the-art equipment, labs, imaging services, and pharmacies. We also provide surgical services and around the clock care at some of the area's top hospitals.
TSPMG offers a competitive salary, a generous retirement package, paid time off, health, dental, vision, and life insurance, long and short-term disability, relocation allowance, and more. We also offer numerous clinical and non-clinical learning opportunities and physician leadership development.
Atlanta, our home for more than 30 years, is a thriving metropolis that blends southern charm with modern art, music and culture. Learn more about our beautiful southern city at http://www.atlanta.com/.
We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status. We maintain a drug and nicotine free workplace and perform pre-employment substance abuse testing.