Pool Attendant

POOL ATTENDANT

POSITION INFORMATION

Title: Pool Attendant
Department: Facilities

Reports to: Chief Engineer

Direct Reports: N/A

General Purpose: We are seeking a diligent and proactive Pool Attendant to join our team. The Pool Attendant will be responsible for maintaining cleanliness and orderliness around the pool area, ensuring a pleasant and safe environment for our guests. The ideal candidate will have a strong work ethic, attention to detail, and a customer-oriented approach to deliver exceptional service.

ESSENTIAL DUTIES

¨ Approach all interaction with colleagues, Members, and guests in a courteous, service-oriented manner; attentive, friendly, helpful, and respectful to Members, guests, vendors and colleagues.

¨ Report to work and clock in/out for scheduled shifts and meal and rest periods on time in complete and proper uniform.

¨ Maintain personal grooming in compliance with appearance standards.

¨ Subscribe to the principle of continual improvement in all facets of the operation.

¨ Know assigned service area upon the start of each shift and pay close attention to the activity within that service area.

¨ Greet Members by name within 5 minutes of arrival at their respective seat at the pool, Crow’s Nest, and Sunset Terrace.

¨ Clean and maintain the pool deck, including sweeping, mopping, and power washing areas as needed.

¨ Arrange pool chairs, tables and umbrellas according to floor plan.

¨ Restock towels, member supplies and water.

¨ Monitor and maintain cleanliness of pool water, skimming for debris, and promptly report any issues to the appropriate personnel.

¨ Provide assistance to guests by answering inquiries, providing information, and assisting with their needs.

¨ Perform any maintenance tasks on pool deck and furniture as needed.

¨ Set up beach seating, umbrellas and tables as requested by membership.

¨ Assist in maintaining inventory and inform management of any shortages of supplies.

¨ Visit each Member at least once in every 30-minute interval after their arrival.

¨ Familiarize with the Members’ preferences as reflected in their Membership profile.

¨ Set up and break down service and member stations

¨ Keep all work areas and server stations clean and properly stocked

¨ Communicate with co-workers and management throughout shift to ensure efficiency of service

¨ Assist fellow employees as needed throughout the shift

¨ Attend pre-shift meetings, trainings, and all staff meetings as required/requested

¨ Follow all Club policies, systems, controls and procedures

¨ Perform other duties as assigned

¨ Helps promote a safe work environment in all operational areas and endeavors.

QUALIFICATIONS & SKILLS

¨ Fluency in English language

¨ Excellent Member and guest-relation communication skills

¨ Ability to read, and comprehend memos, correspondence, and special instructions

¨ Basic math skills

¨ Dynamic outgoing personality; articulate, friendly, punctual, and proactive

¨ Comfortable working with a team in a fast-paced environment

¨ High level of client services, professionalism, and attention to detail; professional appearance appropriate for a premier country club

¨ Problem solving, reasoning, and “thinking out of the box”; ability to apply common sense understanding to better serve our internal and external guests’ needs

¨ Ability to handle guest complaints and disputes and resolve them to satisfactory results

¨ Ability to read, comprehend, and abide by the rules of the Coral Casino Employee Handbook

¨ Ability to work Holidays and all shifts according to your availability provided at the time of hire

EXPERIENCE & EDUCATION

¨ Minimum two years in private club, high end hospitality, pool/ beach environment or related field

¨ High school diploma or equivalent

¨ CPR certified a plus

PHYSICAL REQUIREMENTS

¨ Frequently stands/walks for prolonged periods of time, for at least eight hours

¨ Ability to climb stairs, balance, stoop, kneel, crawl, crouch, bend, stretch, twist, and reach

¨ Ability to push, pull, carry, and lift at least 50 pounds; ability to move furniture

¨ Ability to carry up to 25 pounds on a tray for long distances

¨ Ability to withstand continuous repetitive motions

¨ Primarily works outdoors, in cold, heat, and precipitation.

¨ Sometimes works on wet and slippery surfaces, sandy surfaces on occasion

¨ May be exposed to loud noise

¨ May come into contact with fumes, open flames, hot and cold surfaces, airborne particles, toxic or caustic chemicals, sharp knives and other objects

ACKNOWLEDGEMENT

Coral Casino Beach & Cabana Club LLC is an Equal Opportunity Employer, M/F/D/V. Coral Casino Beach & Cabana Club LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Coral Casino Beach & Cabana Club LLC complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• On call
• Weekends as needed

Application Question(s):

• What interests you in the position you are applying for?
• Are you expecting full-time or part-time work?
• Are you willing to follow Coral Casino guidelines for Appearance & Grooming (hair pulled back, facial hair groomed, etc.)?
• Summarize your previous career in hospitality.
• Do you have reliable transportation to and from work?
• Are you willing to work holidays and weekends?
• What is your current availability?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person