Pool Attendant

Position Summary/ Objective:

Under the direction of the Activities Supervisor and/or Manager, the Pool Attendant will be responsible for maintaining a safe and clean pool area while welcoming guests and owners and attending to their needs. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Primary Essential Functions:

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Engage with both owners and guests.
• Hand out and collect pool towels to and from guests.
• Maintain a clean pool deck.
• Ensure all pool areas are cleaned and sanitized.
• Ensure all gaming equipment is in working order.
• Responsible for the disposal of trash.
• Ensure placement of furniture on the deck.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adhere to performance standards, company policies and procedures, as they relate to the department.

Education, Skills & Experience:

The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.

• High School diploma or equivalent.
• Must have a valid Driver License.
• Must be customer service focused, results driven, and have good problem solving skills.
• Must have professional communication skills when communicating with guests, owners, management and associates.
• Ability to multi-task with a sense of urgency without compromising quality.
• Proficient in reading, writing, math, and computer (Microsoft Word, Excel) skills.
• Excellent leadership skills with a hands-on, lead-by-example, work style.
• Experience in the hospitality industry (time share preferred).
• Ability to work well in a diverse team environment.

Additional Eligibility Qualifications Required:

• Must be available to work various shifts including weekends and holidays.
• Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.
• Ability to speak and understand the English language.

Physical, Environmental & Other Requirements:

• Must be able to stand and/or walk for up to 8 hours.
• Must also be able to sit, stoop, kneel, crouch and crawl.
• Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.
• Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.

EEO Statement:

Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.

Other Duties:

• Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.
• You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.
• Management has the right to revise this job description at any time.
• The job description is not a contract for employment.